Vayas donde vayas, lleva contigo tu tienda en línea. La aplicación de BigCommerce te permite crear y administrar pedidos, actualizar tu catálogo, ver los detalles de los clientes y acceder a métricas de rendimiento clave para gestionar tu negocio donde estés. BigCommerce es la plataforma de comercio electrónico más versátil para las marcas que están en crecimiento y ahora puedes acceder a ella desde tu dispositivo móvil.
DESEMPEÑO DE LA TIENDA
- Accede a métricas de rendimiento de la tienda en vivo, como ingresos, pedidos, visitantes y tasas de conversión.
- Realiza un seguimiento de las tendencias durante el día, la semana, el mes o el año.
- Compara las tendencias de periodos anteriores directamente desde el panel de rendimiento de la tienda.
GESTIÓN DE PEDIDOS
- Recibe notificaciones de pedidos en cuanto se realizan.
- Ve detalles del pedido para estar al tanto de la logística.
- Acepta pagos para los pedidos y realiza reembolsos.
- Crea nuevos pedidos para tus clientes.
- Ve e imprime facturas de pedidos.
GESTIÓN DEL CATÁLOGO
- Ve y busca productos.
- Ajusta los detalles del producto, como precio, descripción e inventario.
- Carga nuevas imágenes del producto usando la cámara de tu dispositivo o el carrete de la cámara.
GESTIÓN DE LOS CLIENTES
- Realiza el seguimiento tanto de los datos como del historial de pedidos del cliente.
- Puedes contactar a los clientes de forma sencilla simplemente tocando para llamar o enviar un correo electrónico.
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BigCommerce FAQ
Is BigCommerce free?
Yes, BigCommerce is completely free and it doesn't have any in-app purchases or subscriptions.
Is BigCommerce legit?
⚠️ The BigCommerce app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
A couple of years ago, I could open this app and print a packing slip and an invoice with my logo at the top of the page. Work perfectly. Not anymore. I’ve contacted the helpdesk several times over two years without getting anywhere if I want to print out a packing slip it’s simply shown as a link. You had a good thing going. Don’t know why it’s not important anymore as branding is huge.
Just got done chatting with BC support and they do not support this app. I’ve downloaded it twice and still it doesn’t work, I can’t even log out. It’s a waste of time for those of us trying to run a business.
Most functionality is glitchy
Love bigcommerce in general but their app is very weak. Has never worked properly to search orders and doesn’t allow for product editing. I’m not expecting full desktop version on the app but this is still ages behind.
Fix Face ID and it’ll be 5 Stars
11/9/23 Update: even though it makes no sense, by REMOVING pass key authentication from the app, Face ID now works as expected and I am automatically logged in without the need to push buttons. This is counterintuitive, but regardless, App is now 5 stars for me. Yes, you can’t do the same functions as the full control panel, but as a tool for strictly monitoring sales and reporting, it is excellent.
Original Review:
You just added login by passkey (Face ID on iPhone) but you make is click “Continue” before Face ID works. This is no better and no faster than clicking “continue” on saved Login info! Every other App in the world, you open it, it recognized your face, and you are logged in. No need to touch anything. What was the point of adding Face ID if I still have to tap a button before it works?!?! Please fix this BigCommerce. The app is excellent otherwise, but this is a major flaw and annoyance for merchants who login to this App multiple times a day…
Upgrade fail
I loved the Big Commerce app until I did the recent forced update. Now I must reinstall it at least every other day because “something went wrong.” I hate updates to “fix” something that wasn’t broken.
Everything is an upsell
Everything is an upsell, every time I try to change the theme I wanna do the most basic thing I have to buy some thing on BigCommerce even for stuff that should be just regular built-in normal stuff. I still have to buy some thing in BigCommerce is not even cheap to begin with.
Avoid the company and app!
I hated the app! You have to sign-in EVERY hour if you close your phone! When you have customers in front of you they get VERY frustrated.
I was talked into going with this business in May. Mid-May was up and running.
Nothing. Spent more time with tech support trying to get the website UP! NONE of my clients could even LOAD it!
I had 5, yes 5 ORDERS the entire time.
8/1 I moved back to original host and in 2 weeks made triple what I made on Big Commerce.
My accountant figures we lost over $1500 per month MINIMUM
Decent app if it doesn’t hard crash
App hard crashed, haven’t been able to use it for my store for two or three weeks, tried updating it, won’t work, I open it login in and it crashes immediately. I can’t find how to remove it from my phone and re-download it. Quite frustrating.
Update: latest IOS update somehow fixed the hard crash. Outside of this single issue, B.C’s app has been excellent
Buggy as heck
Order search feature has been broken for many versions. Push notifications work for a while and then randomly quit. Analytics in the app only go back 2-3 months even though I have 18+ months on the web version. Face ID login tries, loops several times but never logs in until also clicking a button in the UI. It seems like they rush out update after update, forcing you to upgrade to log in, but something new will be broken with every one.