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BIGGBY
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Description

The official BIGGBY COFFEE app is the fastest way to sign up and earn rewards, scan your cards, order online for pickup, and more.




Online Ordering
Skip the line by ordering ahead and picking up at participating BIGGBY COFFEE locations. Customize your items and earn points on your drink purchases.




Scan In Store
Use a digital loyalty card and scan in-store to earn points toward rewards.




Manage BIGGBY Cards & Check Your Balance
Add multiple loyalty and gift cards, check your balance, and add funds.




Find a BIGGBY COFFEE Location
Quickly locate the closest store or search by zip code and see the features of each location.
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User Rating

1.84 out of 5

585 ratings in United States

5 star
70
4 star
25
3 star
27
2 star
82
1 star
381

Ratings History

Reviews

You don’t earn drink points if you use a coupon.

mattnorton2u on

You don’t earn drink points if you use a coupon.

Unusable

MMMMMMMMMMMMM on

Just got our first Biggby’s location. Can’t select a store in the app-it just takes me to a map that shows other local coffee shops? Can’t figure out how to start a loyalty account, so I guess I won’t bother.

Needs So Much Work

Reviewer91PC on

I would love to be able to used my stored digital card balance when ordering on the app, but I’m told (and can see) that it’s not an option. If ordering on the app, the only payment option is to enter a credit card number. I cannot select my already saved digital card. That means I cannot use the app if I want to pay using my digital card. Users cannot scan physical coupons, received in the mail, to use if placing an order on the app, yet the app also doesn’t have any discounts listed. Therefore, if a user wants to use the BOGO or discount coupons, they cannot use the app. When ordering on the app, Biggby still requires the barista to scan my rewards card. If that card is linked to me on the app, and I’m using the app, why can’t it just register that it’s me? Why the additional step? Also, every time I order from the app, it asks me who is picking up the order. There’s a box to then save this info. If I want someone else to pick up my order, I must enter new info and check if I wanted that saved instead. It will only save one user and requires me to change the info every time. Let me save two pick-up people - or just use the name associated with the account. The person picking up can just say my name at pick up like they do at every other coffee place and restaurant where orders are picked up.

CLUNKY

1ydrow on

The Flinstones are using a more efficient, technologically advanced app than this 2024 disaster. Take a peak at Starbucks app for how to save payment info, save favorites, show an order history, and track points while paying with a SINGLE scan!!!

Terrible app

Shyannemd on

This app is terrible it signs you out everytime which isn’t an issue but I refuses to load half the time and shows a blank screen it’s hard to just order a single drink or add it to the cart

Worst App

HuaYuJie143 on

I never write soo reviews. Ever. That being said, this is by far the worst fast food app I’ve ever had the displeasure of using. You can’t apply your rewards in-app, you can’t save card info to your account or take a photo of your card instead of typing everything out every single time, the menu is only right sometimes, and if you navigate away from the menu before you go to checkout you have to start over entirely with placing your order. This is such a frustrating app to use and it really puts me off of Biggby entirely.

Worthless

Zachwilliams99 on

Doesn’t work at all. Doesn’t show closest store. Some stores don’t allow ordering. Just delete the app at this point.

Fix the app

vsjnakd on

It’s slow. You can’t pull up anything. The app is horrible

Great if you like hitting X

Billiam4444 on

So the local BIGGBY won’t accept mobile orders, and when looking for ingredients I have to close the window each and every single time I want to look at the ingredients. Which by the are still confusing, need more clarifications and less annoyance.

Come on Bigby!

mrzay2 on

You guys do all the hardest things well… good coffee, good service, good food and this is the type of app you put out? Can’t use your rewards, can’t use coupons and the menu is often out of date. Getting up to date in 2024 should be a priority. You guys are a great business stuck in 2012.

Store Rankings

Ranking History

Category Rankings

Chart
Category
Rank
Top Free
United States Food Drink
222

Keywords

biggby, bigby coffee, big b coffee

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Revenue and Downloads

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App Info

Category
Food Drink
Publisher
Global Orange Development, LLC
Languages
English
Recent version
2.2 (5 months ago )
Released on
Oct 1, 2014 (9 years ago )
Also available in
United States, Indonesia, Mexico, Philippines, Italy, Japan, South Korea, Kuwait, Kazakhstan, Lebanon, Malaysia, Nigeria, Netherlands, Norway, New Zealand, Peru, Israel, Pakistan, Poland, Romania, Russia, Saudi Arabia, Sweden, Singapore, Thailand, Turkey, Taiwan, Ukraine, Vietnam, South Africa, Denmark, Argentina, Austria, Australia, Azerbaijan, Belgium, Brazil, Belarus, Canada, Switzerland, Chile, China, Colombia, Czechia, Germany, India, Dominican Republic, Algeria, Ecuador, Egypt, Spain, Finland, France, United Kingdom, Greece, Hong Kong, Hungary, Ireland, United Arab Emirates
Last updated
1 month ago
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