BizChannel@CIMB

Cimb introduced this new log in system and now I can’t get into my account or access transactions because they provided zero training and no info on the web on how to use it. Really makes me sick that I have to go to a bank and get help on this. Considering g they keep shutting down branches and keep moving my “home” branch since they keep closing them I am mega annoyed with these people. Time to look at competing banks I think. The mobile phone codes WORKED. This new token system.. if I really say the words I feel right now my review would be banned Very poor effort by this bank

Never improved from day 1. Stupid and lousy app.

How can CIMB not fix all problems in this app? Really troublesome

Merapu punya app!! Cimb patut upgrade sistem app yg lebih bagus. Zaman bila guna sistem mcm ni?? Setiap kali nak guna mesti kena login. Setiap logout and nak login baru kena tunggu 15minit?? Shame on cimb apps!!!!

One login or transaction require me to keep trying and trying becz the app display nothing even after clicking notification. Very very very bad experience.

Pros: Clean user interface. Doesn’t take me a while to figure out where everything is. The app also run smoothly. Transactions are made easier compared to using the web version. Cons: Doesn’t have a way to see money in, which requires me to use the web version to download account statement instead and even then, doesn’t show today’s transaction. Another problem is, during transaction where I need to put the OTP number to confirm payment, there were a couple of times where the app just keeps loading indefinitely after I press confirm and there’s no way to go back to previous screen or refresh the page. The only thing to do is to just force quit the app, which causes me to wait 15 minutes to log back in because I’m still logged in to the previous session. This is infuriating because it’s such a waste of time. And I don’t see this issue being fixed because every update is just performance improvment.

Overall apps user friendly. But please upgrade transaction status so we can check money in also instead of money out only. Its take my time to keep open my laptop for the website.

It’s 2024 and the app is still in 2001 Cannot log in at all now !!???

It always unable to to transfer duit now Always shown All Mandatory Field require despite i fill up every colum Guess its time to move away

There’s no share receipt option for user after transaction complete. This apps have nearly 5 years, yet no improvement since day 1, really? Holy dumb