Blueriiot - Blue Connect

I have taken pool sample down to a very good pool shop and found that the ph is out and the chlorine levels have been out. Blueriiot said all good. So now I have to calibrate it with sachets that I can’t find.

Purchased Blue Connect device but unable to activate - field technician from local distributor advised a number of units have the issue that they are unable to resolve. Similarly nothing from reseller or manufacturer. Great marketing but shame product and support don’t live up to the hype.

I previously was very happy with my unit. When I had to replace it due to water getting into the unit I have been unable to connect the new unit. Very hard to access support. Purchased in first week of November. So frustrating.

While it worked, great product! The fun and games started when it stopped. Support is none existence, other than change the battery, which I have done now twice! And you guessed it, still not working. If happy to buy a product with no support, then this product is for you!

The free version of the app only shows details for the last data transmission, it does not provide any history. This is fine but it’s not exactly made clear when deciding to purchase a blue connect. Previews of the app show the full functionality, even the picture on the blue connect box shows the full version. When evaluating a blue connect device you know the upfront costs of the equipment, the options available, and it’s pretty easy to identify that you will probably have to replace the battery & sensor probe at maybe 2 years, and all these factors are taken into consideration when making the decision to purchase. Now I have purchased & set it up, to find I have to pay an annual subscription fee to make the system work as it’s portrayed in the marketing material. Disappointing. Using the blue connect with the free version of the app is pointless, it’s just a gimmick, an expensive electronic test strip that measures less parameters than normal test strips. Also why does the (free) app limit how many times I can take a measurement from the device to two? (“Premium version = 20). I’m using Bluetooth only so it’s not like I’m being charged for network access, simply connecting one Bluetooth device I paid for to another Bluetooth device I paid for. Here’s a comparison, I have a fronius solar inverter which came with a free app to monitor, which showed all the basic stuff. To upgrade to the pro version of the app which provided all measurements and history was a one off cost of $4.99. This was 5 years ago. I looked it up to check the price because I had forgotten, and low and behold now their pro version is free. Update- it seems the restriction of 2 Bluetooth measurements per day has been lifted, not sure to how many but I can do multiple on one day which works a lot better for me. The developer did reach out to me but I didn’t answer. With the ability to take a measure at my leisure the usability is greatly increased and now I find the device quite useful, I have increased my rating from 1 star to 4.

Does not measure Alkalinity. Hard to get PH right if Alkalinity is out. Retail box shows Alkalinity as a unit of measurement.

My pool isn’t followed. I changed battery. It is looking for the floating device but doesn’t connect. It cannot find it. Bluetooth is on. What is going on. A solution is desirable. Its of no use if it does not work. The pool is showing up but there it says network down when it isn’t. Your help is appreciated. Thanks Why is Alkalinity witheld from the sampling? This is vital in the scheme of things. Update the app to include this feature, after all this is how it is depicted on the box of the blue riot plus product. False advertising?

Version 3.3.4 switched from English to French. Version 3.3.5 has fixed the problem and switched back to English. Thanks for the quick fix.

It’s a good app and didn’t notice any bugs until the latest update. Can’t take any readings now at all. I only connect via Bluetooth, which stopped after update.

In general, I’m really loving the Blue Connect Plus. I can see exactly what’s happening in my pool over time, and something that I used to put time aside for during the weekend I can now check instantly on my phone at any time. However, the app has a few annoying behaviours that I’d love to see fixed: • Often when the app sends a notification to my phone and I tap it to open the app, the app opens and immediately gives me an error. Sometimes no data loads after this and I have to kill the app and restart it to see anything. • I’m being sent a notification every night that my pool needs attention, because every night the ORP spikes up out of the target range. Seeing as this is happening all the time and is not a problem, I don’t really want a notification unless it stays outside the range for an extended time. • A small thing, but it would be nice if the time window for the charts both (i) changes for all charts when I change it for one of the charts (eg from “day” to “week”) and (ii) was remembered as a preference so I don’t have to keep changing to “week” every time I open the app.