Blueriiot - Blue Connect

Product might be great but I don’t know yet as recently started using it. But app is very frustrating to use. App is showing wrong device as blue extender and it’s not getting unlinked. On a side note, there are many messages with poor English sentences. Seems like app was not well enough thought off before launching.

Nuff said

So, I moved home and the Blue Connect around but I don’t have the box anymore! I can’t find the QR code so the device is useless… apparently it was too difficult to put it on the device 🤦🏻‍♂️ Bluetooth doesn’t turn on, complete waste of time and money 👎

This is a great device interns of usefulness and construction. It does exactly what is advertises. Worth every penny I paid. It tells me exactly What the water chemistry is and how to correct Problems.

The app crashes on me at least twice a day; and, I have the full subscription. Ugh!

I bought the regular one. Basically the measurements are always off. It’s a “direction” but really doesn’t work. Monetization is also a flop. I made the mistake of buying the normal version on amazon just because I didn’t realize there was the same model with the subscription. Doesn’t make sense to pay 150$ more for a lifetime subscription as opposed to $49 yearly.. of course I would have $150 if they clearly announced that the $200 only gave you 3 miserable measures and you can’t set it up for automatic measures. That before I realized that it doesn’t work.. Was such a fan in the beginning but now I’ll keep it floating to know the water temperature.. that’s it. Change the business model and you might get advocates

I don’t mind that the gadget is kind of broken. Because I don’t rely on it after 2 months. The app, needs a bit more hand holding work, but it’s the backend that requires more effort IMO, as well as a customer service overhaul. It has the potential to be a top tier product as a subscription monitoring system, but the costs are prohibitive and hidden at the moment. I also have my problems with the way that they sell online stats as a "subscription", and it also requires battery/probe replacement every ~2 years. The probes are around 1/4 to 1/3 of the price, and the subscription or warranty doesn’t cover battery or probe replacement. IMO, hiding this cost, as a business practice, until after purchase is misleading. Include it in the “plus” subscription tier. The added cost of the gold/platinum probes has to be factored in, as well as the battery and online subscription to a product that should be perfect. It’s far from that. I do get sigfox coverage, but Bluetooth is sporadic. It’s not clear that the blue connect goes offline to conserve power, so it’s always going to be unresponsive. As for pool stats, it is wildly inaccurate with the wrong sensor installed. The platinum probe on the base model doesn’t measure ORP properly for salt or mineral pools, while the gold probe that comes with the higher tier package, covers both chlorine and salt / mineral pools. I will get salt levels from 5200 to 7600ppm on the same day, and ORP of 400 to 730, etc. And, If their online systems worked, they would figure out such a variance was a “problem” in a 24 hour period of samples, and log a faulty product, or contact the owner/account. Nope. Had to ask support and weeks later, get linked to the advice. No further interaction. Sigh.

Sehr schlecht teuer Geräte und nur mit weiteren in App Käufen noch mehr Geld den Leuten aus der Hose zu nehmen sehr enttäuscht

Gerät ist top, nur schade das man bei so einem hohen Anschaffungspreis noch ein Abo abschließen soll.

Leider kann ich noch nicht viel über die App sagen da gerade registriert, nach einem Tag- Messungen wurden vorgenommen und angepasst- super:-). Allerdings hatte ich ein Problem mit erneutem Anmelden und Passwortrücksetzung. Über die Internetseite von Blueriiot und den Kundenservice - innerhalb eines Tages erledigt- alles läuft wieder. Vielen dank an das Das Team von Blue Connect - Fluidra