Incomprehensibly Bad
Poorly thought-out app, unclear interface in many cases, appears cheaply outsourced and barely maintained. Requires repeated re-entry of data, somehow standard drop-downs are tricky to operate, no clear view of bookings, no ability to cancel bookings, the list goes on. Perhaps it was a student project that never had a suitable guiding hand? I'm sure you have the resources to do better, Brookes.