Brookline Bank Mobile

Best of the Best

I was able to use mobile app for deposits until recent updates. It now requires you to have software update of 16 iOS or higher. Which I do t have. What a pain now I have to go to branch for deposits.

Is very convenient and easy to use I am very happy

Need to have more flexibility in deposit limits.

25 years and I have only had great customer support, service and every interaction shows me they care that I am their customer!

It froze during setting up a transfer for $1 to a new person for what seemed like an entire day. It takes several days to pay people using the Zelle feature. The way to PoP money or send people to people transfer is hidden, and I have to ask people for much more of their information so then they sometimes become suspicious and we end up using another app.

The mobile banking Dept was extremely helpful in guiding me to set up mobile banking. Ms Malinda Reagan AVP of the West Medford branch always provides expertise in all banking matters. She is a kind and top notch professional.

Currently no option to unlock my card. Deleted and redownloaded the app hoping this would fix it but now I have zero cards on my dashboard. Help!

Everything at the finger prints. All your Banking needs; Deposits, Transfers, Payments and more.... Great app!

I’ve been a customer for at least 5 years and I can’t believe how archaic the technology is for your bank. In order to even deposit a check into my own account you guys made me jump through hoops. i had to call the bank to make sure i was authorized to do so today. You aren’t making it easy for customers to work with you. It would be helpful to improve your technology & procedures to 2022. Thanks.