Brother SupportCenter

So all the reviews are a few yrs old is there anything improving on positive reviews do brothers even care I just brought a serger (1034DX) I e seen a lot of beginners with this on they social media pages in the backgrounds

New Brothers CS7000X sewing machine fresh out of the box. First thing to do? Get product support, right? Wrong. My machine isn’t even in the product list. Disconcerting and worrisome.

I could not event set this app up. I have a MFC-J4335DW, which is quite a new device, but it was not an option that could be selected within this app. Useless.

Only prints 1/4 of the page then stops printing the rest of the page

Purchased a new sewing machine and they said to to use the app to watch videos to learn how to use the machine. There are no videos for my machine.

Either “can’t connect” or “error printing”.

All I really care about is monitoring ink toner level and that works just fine, no crashes. It also tells me when I need to install firmware (via computer). So far so good. Don’t really have high expectations here for it to wash your clothes and make you a sandwich. It’s an app.

Worst firmware ever. Ever time I want to print there is another update and it becomes an hour process of downloads and figuring out issues before my print. Get it right the first time.

Useless. Crashes as it opens. Reinstalled several times, no go. Would be nice to be able to see what toner levels are...but. Noooooo.

I’ve had this printer for several years. Always gotta buy all colors of ink every time. I never use the color ones only black. But if the color ones run empty you can’t print nothing. I assume they evaporate cause I never use the color ones. Pain bigtime