I too am a Buckle fanatic and have answered ad nauseam their surveys when online and for their app. Wonder if they were ever read because it doesn’t seem like anything changed. Most recently I was looking for my purchase history on the app. Seems reasonable, no? Can’t find it anywhere. Went to the internet and bam! There it was! And don’t bother checking the box “remember me” because they never do.

The website is FAR more user friendly than this app. I really dislike that when you click on a product it just brings up a massive photo of it but you can’t scroll down for more info. It’s probably one of the worst designed shopping apps I’ve used.

Totally unfortunate that if you do not live anywhere near a store you cannot buy the products. I stumbled on a store while on vacation and loved the clothes, we bought a bunch of stuff and when I went to order online…. Shockingly, NOT AN OPTION!? I live in New England. There’s not a single location in New England. I’d have to drive to New York according to google. I guess I’ll just go shop the brands directly from the suppliers online….

The app search features are not user friendly, you cannot filter by store availability which I understand to a point. However you also cannot see previous orders. So I want to order the same jeans as last time but cannot reference previous orders. That’s fine… I’ll save them to a wishlist… nope - also not available on the app. Maybe they got the programming from a set of IKEA assembly instructions (lots of work, feeble results). Don’t give up on them - just use the website.

In the app i cant see my order history TO BAD can you fix that

this app is just so amazing i definitely recommend and will not disappoint. buckle is just perfect !

At first I could not get it to verify my address so I had to call the customer support line which took thirty minutes to get it to recognize my address. Then if you need need to purchase it sends you to the web. It is complete garbage and so is the credit card I will not be using their stupid credit card which I can’t even get it to submit my form of payment. I can’t understand customer support and they get upset when I should be the one.smh

You can’t get updates on your order through the app, can’t and things to cart gave to buy everything separately, you can’t make reviews or read reviews useless🫤🫤🫤

Only showing what is in stock at a particular location is completely worthless.

I’ve never seen a shopping app that won’t actually let your order anything. It’s just an odd concept. As expensive as the clothes are at Buckle surely some funds can be allocated towards app development, order processing, and fulfillment. If the point is to keep foot traffic in the store for sales commissions then it’s an antiquated way of doing business. Terrible experience for consumers wanting to use this app.