Buildium

The app is handy but having to constantly switch to the online login for when working remotely because there are so many features not available in the app.

they no longer offer background checks. We have to leave the platform to do it. It’s too bad.

So many stupid design flaws show that the company software designers have no clue about how things are done and handled in the real world. We are excited to migrate over to a different software as soon as possible.

Great app as a hole but glitches from time to time… and the contacts don’t sync which would make contacting applicants and tenants easier.

Landlord here - When trying to make a request to the apartment managers. - First screen to make a title, then click next - Next screen where I have to click again to make a description, or a different click to add an attachment, - In description click <save> to go back so I can add an attachment, then click attachment, then attempt to give app permission to the photo I want add, when I go back to the builium app it reverts to the home screen and deleted the request I just drafted… So I have to re-craft the whole thing. Seriously? What are you writing in VB? ASP.net? REQUESTS have title, text, attachments. THERE BASICALLY AN EMAIL. Just copy gmail’s compose interface. It’s freakin’ easy. There are demos on the web that get you inter-device chat with pictures in an hour. I’m sure you can update the interface by sometime Feb 2024. I’ll be watching. And if I don’t see improvements, maybe I’ll make a competing app.

Requests for support are always in a ticket form and you never get to communicate with anyone who can actually fix a problem or issue. I have been waiting almost a month for a ticket to be resolved and they have disconnected service in the meantime. Not reliable for doing business. Especially at the cost of 2,000 a year.

Some reports are hard to understand.

Great site for landlords

I’ve done it all ways possible to create an account and it keeps saying the password doesn’t match. I know my passwords and something else is wrong here please help thx

Emails from Buildium are addressed using a name that is not mine. This does not give me confidence that Buildium user data is secure and accurate.