Caixadirecta

Great app!All within a touch,straightforward and simplistic.Constant with updates and convenient information.Truly,like a Bank within your person.Personally,I grade it with high marks of excellence.Keep up the great work!👍

The system is so outdated compared to other bank apps. I cannot open documents, approve payments, etc.

Horrible banking service

Access disabled without warning because of bugs in the system. Still waiting for a bug in the profile settings to be solved for many months, raised on the phone and in branch. 2FA (“matriz”) disabled without warning or notification and without a replacement (so you’ll lose online access to sensitive operations and only realise it when you need it, and then need to wait for a replacement in the mail). Main phone number changed without warning or notification, on top of bugs when using international numbers, which prevented me from doing sensitive operations needing SMS codes.

I’ve been a CGD client since forever and the app used to be fairly easy to use. With the latest updates it became a bit painful. Navigation/UX is not intuitive. Some forms seem to be broken (ex.: standing order’s date picker displays an additional “Ok” button which magically appears and disappears. It took me 4 or 5 attempts to realise that the standing orders were not being set!).

Não consegue verificar cartão de cidadão nem passaporte. Quando se pede contacto diz que não pode criar pedido. Basicamente inútil.

Das piores aplicações que há em Portugal. Não chega já ter de pagar comissões como ainda a aplicação é uma porcaria. Interface lenta, cai do nada durante operações, às vezes não permite fazer login só porque sim, entre outros problemas.

Slow app full of bugs. Really frustrating to use sometimes... Please work on it.

Despite entering the correct details the app will not login. Its freezing. I’ve followed all typical troubleshooting protocols. Customer services tell me this is not a problem with their app but instead my iPhone. Very helpful indeed.

Amazing online banking service, just wish the messages would be in English. Having difficulty changing the messages am getting in Portuguese, would be more convenient for me if it was in English.