Caixadirecta

God forbid you have to pay for something if you haven’t updated your data, you get locked out of the app and your money. The funny thing is I went to a local branch two weeks ago and updated personal data in person. Cangaroo bank.

When wanted to authorize transition it’s stuck and then my account was blocked … nice move as I now have to go to Portugal to restore the access. It’s impossible to do it by phone or otherwise:(((

Slowest application, hard to use

After one of the updates, I cannot authorize my internet payments. When I click the task to authorize, I get “Alert: unexpected error occurred” and that’s it.

Same problem as in previous feedback. When I go to CGD to autorize transaction, application stops working

I’m completely cut off from any payments in the Internet. As when I’making payment, it requires authorization in the app. And when I go to “Tasks” section in “My CGD”, the application just falls. How come!? Is anyone testing main app functions before deploying releases? I’m totally disappointed

Great app!All within a touch,straightforward and simplistic.Constant with updates and convenient information.Truly,like a Bank within your person.Personally,I grade it with high marks of excellence.Keep up the great work!👍

The system is so outdated compared to other bank apps. I cannot open documents, approve payments, etc.

Horrible banking service

Access disabled without warning because of bugs in the system. Still waiting for a bug in the profile settings to be solved for many months, raised on the phone and in branch. 2FA (“matriz”) disabled without warning or notification and without a replacement (so you’ll lose online access to sensitive operations and only realise it when you need it, and then need to wait for a replacement in the mail). Main phone number changed without warning or notification, on top of bugs when using international numbers, which prevented me from doing sensitive operations needing SMS codes.