Caixadirecta

When wanted to authorize transition it’s stuck and then my account was blocked … nice move as I now have to go to Portugal to restore the access. It’s impossible to do it by phone or otherwise:(((

Slowest application, hard to use

After one of the updates, I cannot authorize my internet payments. When I click the task to authorize, I get “Alert: unexpected error occurred” and that’s it.

Same problem as in previous feedback. When I go to CGD to autorize transaction, application stops working

I’m completely cut off from any payments in the Internet. As when I’making payment, it requires authorization in the app. And when I go to “Tasks” section in “My CGD”, the application just falls. How come!? Is anyone testing main app functions before deploying releases? I’m totally disappointed

I’ve been a CGD client since forever and the app used to be fairly easy to use. With the latest updates it became a bit painful. Navigation/UX is not intuitive. Some forms seem to be broken (ex.: standing order’s date picker displays an additional “Ok” button which magically appears and disappears. It took me 4 or 5 attempts to realise that the standing orders were not being set!).

Não consegue verificar cartão de cidadão nem passaporte. Quando se pede contacto diz que não pode criar pedido. Basicamente inútil.

Das piores aplicações que há em Portugal. Não chega já ter de pagar comissões como ainda a aplicação é uma porcaria. Interface lenta, cai do nada durante operações, às vezes não permite fazer login só porque sim, entre outros problemas.

Slow app full of bugs. Really frustrating to use sometimes... Please work on it.

Despite entering the correct details the app will not login. Its freezing. I’ve followed all typical troubleshooting protocols. Customer services tell me this is not a problem with their app but instead my iPhone. Very helpful indeed.