Call Santa Claus with PNP

I used to really enjoy the app, we’ve used it last 4 years. This year the Christmas Eve one wouldn’t load tried all night and now new years one won’t load. Very disappointing.

Ils disent que jai deja eu mom essaie mais jamais recu le Video

*** I tried to send this to privately to PNP rather than a public review as I think this was just a bad year but I can not find anywhere on your website or on the mobile app, that I can contact you. ***** *** Now I’ve been another five minutes trying to think of a ‘nickname that isn’t taken’ just so the review will send! ***** I’ve purchased for years but this year was a disaster. Probably tried fifty times to make the first of the six videos I planned to make and it wouldn’t work. The field where I was to add a picture wouldn’t display correctly so I couldn’t add pictures. Each time I tried it was a different field that wouldn’t work. Sometimes all three would work but the final “create video” button wouldn’t work. So mobile app wasn’t working so I tried the website but even though it let me waste my time creating the video it then told me that that video was only available on the mobile app! This is Christmas Eve and I’ve spent an hour hiding in my room trying to do it so in desperation I made one group video instead of the traditional six individual videos. And the one group video only allowed four kids and I had six. Plus now I need a picture of all of them together rather than the individual pictures I’ve come prepared with! So I get the one video done but it doesn’t let me share it to my kids email addresses like I use to. So I needed to figure out how we will get the message to my kids and how we will watch it on something larger than my phone. So I go to the laptop and try to put the kids corner on the laptop but kids corner is only available on the mobile! So I had to bring the website up on the laptop which is not like receiving a message from Santa but rather it’s mom obviously bringing it up on a website. And and when it’s over it’s back to the website right in front of the kids. But to top it all off in the middle of the video our city name says CITY NOT LISTED. It actually said city not listed in the video! Oh and a tiny thing but if you’re fixing stuff anyway… it’s confusing that all the ads telling me to buy magic pass are still displaying after I buy the magic pass. I realize you try to improve it each year but it went backwards this year. I won’t purchase it next year. I started including my niece and nephew last year which is good for your business as my kids get older. But this year’s experience was terrible. It’s not expensive but this year it was just throwing money away. In other years my only suggestion was that I would like to be a

J’utilise l’application depuis ses tout début et maintenant faut payer sur tout . Je suis extrêmement déçu ….

The share button not existing and missed being able to send to kids. After all the work I did, this was Very disappointing!

We used PNP when our kids were young and it was brilliant. We paid for the magic pass for our grand kids and it was nothing like our previous experience. I made one video and it was okay , but the photos were so poor quality, not even the 2 or 4 year olds actually found it believable. I tried to make other videos and they failed and did not work. Went into the Santa tracker and it just sent prompts to upgrade. Don’t waste your $.

It appears that when I paid for my kids’ videos, I was signed up for a subscription that automatically renews and charges me every year. I am now unable to figure out how to cancel this automatic renewal. Pretty dirty move on the part of PNP.

It was the perfect app to keep the magic alive! Our kids loved it when Santa Claus called them!

Comment on fait pour expédier la vidéo. Je suis incapable d’envoyer

This is a very cool idea however, as I am purchasing it to last longer, I am getting less less and having more more problems.