Incorrect charging, hidden fees, impossible to dispute.
Incorrect charging, hidden fees, impossible to dispute.
Yes, Cellopark Australia is completely free and it doesn't have any in-app purchases or subscriptions.
⚠️ The Cellopark Australia app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Cellopark Australia is free.
To get estimated revenue of Cellopark Australia app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
Incorrect charging, hidden fees, impossible to dispute.
Brisbane city has let residents down with forcing us to use this app to pay for parking in our city and this app forcing people to pay $2 upgrade per month just to be notified and given parking warnings is ridiculous and such a money grab. This is outrageous. Couldn’t be more disappointed.
So when you are in a hurry and need to do the set up of Cello so you can’t cover your parking fee, the frustration that the app registration is not responsive is just annoying. Filled in details, hit REGISTRATION and the app just sits there. So do I risk getting booked as I have not paid for parking or wait… and after 10 mins still no joy… for ever.
Accidentally upgraded to premium and there was no way in the app to downgrade. Pretty frustrating experience overall.
You may be unaware that you have been subscribed to Cellopark’s premium service. This costs an extra $5 a month and gives you almost nothing in return (SMS reminders when you move your car, which don’t even work that well). You cannot change this in the app, you need to log into their website to downgrade your account and save money.
Stop removing the card details. Appears if a debit fails the card details are removed so you need to put all the info in again. Why? It’s idiotic.
I love using this app. It’s so easy. Much cheaper than parking meters, or the parking lot never have to fumble around for cards or money
They overcharge me. They said they may even charge an extra fifteen dollars cause my card changed, and I forgot to update it. If you forget to turn the timer off, you get charged more and there’s no way to correct this as far as I know. I am kind of saving money compared to the system the uni implements, hence two stars, not one.
The app uses dark user interaction patterns to upgrade you to a paid account. They use a modal dialog to ask you whether you want to use a certain feature. If you tap yes, then you are silently upgraded. Infuriatingly, you cannot downgrade your account within the app. Instead you are sent to their homepage, which will subsequently not accept your password. Worse, even after resetting my password twice, it still will not log me in. Apple, please step in and pull this app off the App Store.
I put in a request to delete my account. It says a couple of days wait though it’s been over a month. I’ve tried calling but their number are only to book car parks. Don't recommend if you want to book a car park for only a day. Now they are holding all my card and personal information.
Chart
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Category
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Rank
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---|---|---|
Top Free
|
|
13
|
Top Free
|
|
209
|
Top Free
|
|
329
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