Name: Chester Racecourse
Author: CHESTER RACE CO

Description

Enhance your race day experience with the Chester Racecourse app.

This mobile app allows you to:

Receive your digital ticket
View essential event information such as opening times and transport links
View race fixtures
Receive news and updates about your upcoming events

Please note: currently the Chester Racecourse app is only available for event ticketholders. Unfortunately you will not be able to use the app if you are not attending an event. App registration information will be sent with your ticket purchase.

We hope you enjoy using the app and have a great time at the event!

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Screenshots

Chester Racecourse FAQ

Is Chester Racecourse free?

Yes, Chester Racecourse is completely free and it doesn't have any in-app purchases or subscriptions.
Is Chester Racecourse legit?

⚠️ The Chester Racecourse app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.

Thanks for the vote
How much does Chester Racecourse cost?

Chester Racecourse is free.
What is Chester Racecourse revenue?

To get estimated revenue of Chester Racecourse app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

App is not rated in Ireland yet.

View ratings in United Kingdom

Ratings History

Chester Racecourse Reviews

terrible CX

if you were to design an app with the intention of keeping customers away this would be perfect! Convoluted and the confirmation didn’t work. No support to resolve. Will watch for free from the city walls in the future!

Ann OHagan.

Can’t load app stalled on age I think. Ringing daughter to help. Been coming for years. Now have to book two nights at hotel to come for Saturday and can’t download app. I’m looseing the will to live

Worst App Ever

Worst App I have ever used, doesn’t work, won’t accept code, over complicated, why not just send a QR code?

Terrible app driving customers away

Why over-complicate the ticketing process. So long winded and full of bugs. Very frustrating. This is single-handedly driving your regular customers away. We can’t be bothered anymore given the hassle involved

Can’t Even Login to the App!

This is just awful! I can’t even login in as it asks for a registration code or to scan a QR code - neither of which I have. The Racecourse insists on you having the tickets on the app now but how can you do this if it can’t even open it? It needs fixing or scrapping altogether.

Very poor

This Ap is terrible, needs sorting out ASAP.

Don’t rely on this app.

A joke. Why Chester racecourse are forcing you down the route of an e-ticket before their app is even vaguely ready is a mystery. Doesn’t work. Doesn’t interface with their own WiFi You can’t flip tickets onto friends and family. No value add like race details / timings etc. it’s just tickets. And it doesn’t do ticketing properly. Without a doubt the worst app I have ever used. An utter shambles. Surprised it’s got a 1.5 rating. That’s too good.

So poor

Had this same issue when trying to retrieve my tickets for last years family funday. No improvement. Just received link to this years Tickets. The link in email to download the app doesn’t work although already have the app. The link to open up ticket info via existing app doesn’t work. And the app it’s self has no section to input the ticket code so that I can retrieve manually. Terrible!

Rubbish app

This app is totally rubbish and needs updating because it’s full of errors and you cannot get anything through it. Why they didn’t just send me the QR codes for the tickets is beyond me. Most frustrating pile of rubbish I’ve ever used. It wouldn’t even recognise the server.

Waste of time

Doesn’t load at the racecourse, recommend screenshotting your bar codes in advance