4.19 out of 5
114 ratings in United Kingdom
I’ve found a good cleaner through this app. It’s a shame that the poor design of it made very difficult to reschedule or have a slight idea of who is coming to your house. Even when expressing a preference for a specific cleaner their name doesn’t appear in the booking confirmation. A lot to do on the app
This is a scam. Paid £205 for end of tenancy cleaning. No one turned up. App says cleaning completed.
They took my money and no cleaner showed up. No one replies the email or picking up the phone call. TOTAL SCAMMERS!!!!
Extremely disappointed, I would recommend NOT using this app ever. I booked my cleaner and had to pay the full amount in advance, then stayed home on the day and nobody came! The phone lines were occupied and there was no way of getting in touch with the cleaner.
I have just been stoop up by my cleaner at the last minute. The app didn’t notify a thing. There is no trace of today’s service in n my service page. They just booked automatically another for the next week. There is a notification badge on the app but when you click on the notification page, there is nothing in there. No help page or chat whatsoever. I rarely leave comments for apps but this one deserve it. Try something else and safe your money.
Cleaner didn’t show up and not possible to get money back
Got cancelled three times last minute (20 minutes before the service was going to take place). Most unprofessional app.
Do not used. I booked a cleaner and she never arrived. Total waste of time.
Worked ok first time. Second time I was charged and no one showed up. Cleanzy did not initiate refund - had to request it.
Tried twice, worst cleaners ever and when I cancelled 6 days ahead of the next service they charge you 10£.
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