Club Life - Gym Membership

Dear Peak Payment I recently downloaded the Club Life - Gym Membership app to manage my gym activities, but I feel it could benefit from several improvements. While the app includes helpful features like checking into classes and viewing schedules, its overall design and organization leave much to be desired. The interface feels cluttered and lacks visual appeal, which makes it harder to navigate and less engaging. I would love to see a more polished and modern look, with vibrant colors and a clean layout that reflects the energy of a fitness lifestyle. Simplifying the menus and making important features more accessible would also enhance the user experience. Additionally, addressing bugs and performance issues would be crucial, as these can make the app frustrating to use. Overall, the app has potential, but it needs significant updates to improve functionality, design, and ease of use. With these changes, it could become an essential tool for gym members like me.” Sincerely Cristian (Founder of @Pokeaths)

unable to schedule PT appointments in the App & I keep getting (connection error). Found out from my trainer that the schedule request did go through even though I could not see it on the App.

I need to be able to see my gym activity history. What motivation is there if I can’t tell when I’ve been in the past. I went a whole week straight one week but does the app tell me that? No! 😒 If the gym offers classes for sign up, why can’t I sign up on the app exactly? What good is the app? Just to be able to scan in?

Company continuing trying to charge me for training sessions that I never confirmed or even met the trainer for. Told my previous trainer I was canceling. Not worth the hassle with this gym

What’s the point of the app just give key tags out if I’m gonna have to carry my keys anyway

How about adding Apple Watch support so I don’t have to use my phone for my key tag?

It time to update and change the website on club life cause there is no information on my check in

First time trying to use the code to get in gym on weekend & of course it doesn’t work. All week they signed people up with doors unlocked. Now it’s weekend there’s no one here if there’s an issue with the system

Other than using it for a key tag and checking hours this app doesn’t do much. They need to add features where it notifies parents of kids club opening/closing times. (Optionally of course). Update users of staffed hours and events their gyms are having otherwise it’s a waste of money for for these gyms to use this app.

Classes close too early in app— members can’t register after the class start time. Needs to be open at least 90 minutes past start time (30 min past class end time) to give instructors time to log attendees from app who fail to register or members a chance to register after class starts if they forgot. Can’t remove/unregister members after class start time either. This should also be at least 90 minutes to allow us time to make accurate. Can’t add non home gym members to class in app. When trying to add member to another location’s schedule that isn’t the member’s home club, the member doesn’t exist when searching. When using the app and switching between member and employee, it loses the filter by location in Schedules for the member section. It would be helpful when joining other classes to retain filter settings for easier navigation. We have been asked to add a manual count in “Notes” for classes. Please add a “Count” entry box somewhere for easily tracking this and being able to export attendance on demand when needed. When typing text anywhere in the Club Life iOS app in dark mode, the last character of what you’re typing remains fully highlighted, so you can’t tell if the last character is correct or not before sending. You must add a space at the end to move the highlighted character one more space to right space to see if typed text is accurate.