Poor customer service
I contacted the staff via live chat and been directed to email my concern with email id provided. However, I do not receive any reply from email after I sent it for few days. Then I contacted the live chat to follow up again, the staff inform will track for me but they cant do anything regarding the reply and to solve my concern. Then, I follow up the emails I sent previously, and no reply from that till now. Seems like nobody from the company care after the good had sold even though is not in good condition. Very disappointed with the customer service or the management.