Yes, Cruise is completely free and it doesn't have any in-app purchases or subscriptions.
🤔 The Cruise app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
Cruise is free.
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I live in Austin and these cars are so stupid. They’re constantly getting confused and stuck in the middle of the road. They hold up traffic and I’ve seen them almost cause countless accidents. I don’t feel safe crossing the streets when they’re driving. PLEASE TAKE AWAY THE SELF DRIVING CARS. AI doesn’t have them same judgement and self awareness that a person does. They are bad drivers!!
I see these vehicles driving by my house four times each evening and they’re empty! I signed up for the service weeks ago and still haven’t received the invite link. With the amount and frequency of vehicles driving by each night, what an inefficient service!!!
I try to order car and it tells me to join a waitlist, so I ordered Uber eats
The car doesnt slow down or stop on a right turn. I was crossing the street and almost run over. I Had to jump out of the way. Experiment in someone else’s city, Cruise!
The last thing our cities need is more cars clogging our streets, especially ones that take jobs away from existing taxi drivers.
Our most recent ride never moved toward us on the app. When it showed 0 minutes left we walked over 20 minutes to the car icon on the map ( which was stuck and never moved). We got to the icon and there was no car there. Called support and was told “sorry, maybe try again?”. Overall we wasted almost an hour on this and had to take an Uber. Terrible experience overall and will definitely avoid using Cruise in the future. I’m sure they’ll figure it out eventually but the current cost does not justify the hassle.
This app has no conceivable way of getting a lost item back. They were going to make us come back to the same location 24+ hours later and wouldn’t tell us why. It was completely inconvenient and they refused to refund our trips for all the trouble we went through. We will never be using this app again
My roomba is better
Cruise is great. One of few positive things that happened to SF in the past years. Other cities will follow and the socioeconomic impact will be huge. Thank you Cruise.
App is easy to use. As a female, felt safer in a driverless car than a rideshare. Also appreciated that the car actually stops at stop signs.. can’t say that about most human drivers
