Yes, Cumberland Council UK is completely free and it doesn't have any in-app purchases or subscriptions.
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Cumberland Council UK is free.
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Generally I really don’t find the app functionality very good, hard to navigate around. And shouldn’t the main telephone contact nos be prominently displayed? Main issue is that the Compliments & Complaints tab just leads you onto a blank screen with no way of inputting data - just think of all the compliments you’re missing out on!
What l think should be done When l check my bin collection eg every time l have to put in my address including post code and house number. I have to repeat each time why can’t l get the app to remember my details so as I don’t have to go through the same scenario each time. Can you advise. Thanks Mike
This app is almost as bad as the council itself!
Bin days and dates for beginning of April incorrect
I do not know, but suspect, that one of the most common usages of the app is to check which bins are due for collection each week - for example, I am 72 and have never had occasion to ‘Report a dead animal’, as appears on the opening screen. You have to go through four screens on an iPhone to get to bin collection! Each week, I have to type in my own postcode. There is no default/favourite postcode. How often do I need to check on the bin collection elsewhere? Having entered the postcode, it then asks for my address. I scroll down, find the correct address, release the scroll and the screen returns to the top of the screen, obscuring my address. To find the information, I have to check on a neighbours address with a lower street number.
Not enough contact on email and response. No information on green waste collection at all(very poor)
The app display puts information off the screen, and doesn’t allow scrolling or zooming. So you can’t actually do what you want to do.
Some nice features, but this is basically a collection of web links and an in-app browser which isn't as good as Chrome or Safari. I hope the council didn't get fleeced by the app developer for this. But, good start :-)
So much information included and very easy to use!! A great app for Allerdale and makes life a lot easier! Thank you
