Customer App - Zoho Assist

Live Screen Sharing & Support

Published by: Zoho

Description

The Zoho Assist - Customer app enables you to receive remote support directly from a trusted technician.
1. With the Zoho Assist - Customer app, you can let technicians look at your iPhone remotely. The first thing you need to do is to request your technician for a remote session.
2. The technician will then send you a nine-digit session key. This is to ensure that each session is safe and secure. Open the Zoho Assist - Customer app and enter the session key.
3. You can then share your screens with the technician at the other end.
4. After going through the screens and getting an idea of the problem, the technician can communicate with you through the in-app chat. This will be ideal when the technician wants to send you instructions or ask you for quick clarifications.
5. Although you'll be sharing your screen directly with the technician, you're always in control as you can choose to stop/resume screen sharing at any time.
6. Additionally, you can configure your iOS device for unattended access by the trusted technician at any time.
7. During an ongoing remote support or unattended access session, technicians and customers can send or receive files of up to 2 GB using the File Transfer option.
Download the Zoho Assist - Customer app and get contextual remote support on your iOS device.
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Screenshots

Customer App FAQ

  • Is Customer App free?

    Yes, Customer App is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is Customer App legit?

    ⚠️ Warning: Multiple users of Customer App have mentioned scam or fraud. Investigate thoroughly before using this app.

    Thanks for the vote

  • How much does Customer App cost?

    Customer App is free.

  • What is Customer App revenue?

    To get estimated revenue of Customer App app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

3.39 out of 5

112 ratings in Canada

5 star
33
4 star
10
3 star
4
2 star
5
1 star
19
Ratings History

Customer App Reviews

Scam

Nicer lady on

Canada

Don’t believe on this they will trying to hack your phone

Beware the tech was trying to scam me

Mamisella on

Canada

They pretend to be Apple customer support. They were trying to get me to open my banking apps … not related to my problem … THEY ARE SCAMMERS and have been reported to the authorities and Apple I would give 0 stars but it requires it to post

KPM

Fakkrudin on

Canada

Bahurudeen

Scammers

Balljiy on

Canada

Got a call today saying it was bell canada and they needed to update our router. They had me download this app in order to configure ever before the technician came…it’s only after the code was put in that i realized it wasn’t Bell. I immediately deleted the app. I am pretty sure it was a scam. I am watching for any indication that they hacked my phone and am watching my bank account.

scammer

paige2408 on

Canada

almost got hacked from an “apple service number”

Indian scammers, don’t download

Scammers killer on

Canada

印度诈骗

Scammers alert

Xyz 67 on

Canada

I was told to download this app and enter the code so that they could access my screen and I did it supposing they were the one to repair my problems but I realized it late and I hung up

Danger

AlertingD on

Canada

App being used by scammers. Claimed to be from Amazon fraud department and had me download. Fortunately I don’t do on line banking but no way to tell what info they were able to gather.

SCAM

TruReviewq on

Canada

A Scammer just about hacked me through this app. They claimed to be my internet provider, and got me to screen share with them. They pretty much got all my banking info and passwords by the time I caught on. I’m actually impressed with what you can use this app for.

Used by scammers

Not today scammers on

Canada

This app was used by a scammer in an attempt to take money off my credit card. Beware do not install.

Store Rankings

Ranking History
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Category Rankings
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Customer App Installs

Last 30 days

Customer App Revenue

Last 30 days

Customer App Revenue and Downloads

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App Info

Category
Utilities
Publisher
Zoho
Languages
Bulgarian, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Chinese, Spanish, Swedish, Chinese
Recent release
1.5.5 (3 days ago )
Released on
Sep 20, 2017 (7 years ago )
Last Updated
2 weeks ago
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