Daily Deli

They are forcefully charging 16% tax, no option to pay online to reduce it to 5% and their riders don’t even carry credit card machines.

Their developers really need to learn a thing or two. I mean if you close the payment popup to make any change in the order. Your loyalty points are deducted before your order is even placed/confirmed. I mean i never saw an app that goes like. Hey you give us the money and if something goes wrong with your order. Your money is ours! I mean my loyalty points were just six hundred and something. But god dang the flow of your app is pathetic!

Can you please add DHA phase 11 Rahbar Sector to your deliverable areas?

Intentionally don’t accept card payments.

I am their regular customer from last 5 years but I recently had an incredibly disappointing experience at Daily deli. First their app was not showing the Johar town location and then they weren’t taking our order on call or elsewhere. 1. Service: The staff was consistently rude and unhelpful. I was ignored for over 20 minutes before someone acknowledged me. When I finally got their attention, they acted as if I was inconveniencing them. 2. Quality: The shake offered were hot and poorly prepared. 3. Management: I tried to bring these issues to the attention of the management, but they were dismissive and offered no solutions. It seems that there is a systemic problem here that starts from the top.

They dont read notes I told them without tomatoes and this is third time they send it with tomatoes

Never pay with your card if you want to order something from the app. They don't deliver your food after accepting the payment from the card. And when you call their helpline number to complain, they never pick up the phone. Very disappointing service and attitude from them.

I am not able to change my address on the app. It crashes every time I try to do it. So frustrating.

You are charging 16% gst taxes on credit cards payment and also charges additional taxes and delivery fees. Also there is only Alfalah payment method you accept.

App was developed for consumers benefits but staff of johar town lahore branch discouraged me to use app and told me you have to wait 10-15 minutes extra. While demanding information regarding the app and the loyalty point and 15% cash back (Mentioned on a ad) their behaviour was unacceptable. They were not even answering me. Kindly invest on training and development of your staff. No doubt you have good taste but you can loose your customer by these actions. Note: I am a loyal customer of DD for a long time and i have never seen this type of unprofessional behaviour.