Yep don’t download basically a pointless app unless you are willing to pour money into it…

So basically you have to jump through like 1,000 hoops to use it properly with ZERO help. You have to download an authentication app (doesn’t specify which one and you have to pay for those apps), then when you do download an authentication app it does nothing. You have to get a code and then you input the code and password…nothing happens. Still haven’t figured that out. Then if you somehow figure that out without any direction or help, then you have to somehow figure out the KYC which it gives you zero advice or leads on how to do that. Also when you redeem a physical card it just vanishes somewhere, I literally looked everywhere in the app and can’t find the card I redeemed.

Stuck in onboarding / two-factor identification phase with the app. It shows me a code to use with an authenticator app but I have no idea what that means - so I think this is a scam.

It’s guwop

The app is great i started collecting from the beginning. There definitely can be some improvements but overall great app. Nothing else like this on the market even if there was more apps like this it would just make HRO more successful. Just like most NFT apps and platforms started out great everything was profitable but not anymore. There is always a chance to get a great card but overall the market is currently not so great. When more members join it will be better. Hopefully you guys can implement a better burn feature for rewards. We need to get every card over $1 value. We need lots of burns the highest minted card should only be about 5,000 mints. Lets find a way to raise the floor and make the market place better for everyone. We need to burn 1 million cards to make this more successful for everyone. Good rewards needed for burning. Please bring burning events.

They screwed over everyone that preordered and supported them during the early stages of the project. Preorders didnt arrive until a month after the cards were already in stores. They never sent out the Pioneer cards and refuse to answer any support emails even after proof of preorder

Ignore bad reviews. HRO has squashed those bugs. Trading cards is so fun. Join us.

It is a pretty miserable user experience so far. Essentially nothing works without finishing the onboarding steps and there’s nothing clickable to actually engage with the onboarding tasks. Lots of links pointing you to discord and support of which provide little to no help.

Awesome product, amazing platform. If you’re looking to dip your toes in digital collecting on the blockchain, this is a fantastic place to start. If you just want to collect physical cards, now you can sell the digital twin and recoup costs. Don’t deposit via app. Save $ w fees by depositing on website instead. The info and features more robust there too. Enjoy!

First I was unable to create an account by using my email, I filled everything out, there were checkmarks indicating the values were ok, but when I would try to complete registration I got repeated generic error messages. Closed out the app tried again, same thing. In the end I had to sign in with my apple account which I don’t like to do. After spending 15 minutes trying to register, I can access the app. I scan my cards, try to use other features and I can’t because according to the message I need to “complete onboarding”. I have no idea what that means, and there is no obvious “onboarding” option so I give up. Wont be buying anymore cards either, I feel like I just blew $6.