Defender Guard

I need to reset my password to set up my cameras but the reset emails don’t come. I tried yesterday too, but reset emails didn’t come until later last evening.

Lost communications with Verizon hotspot in January 2024. We had to reset hotspot March 9 and it returned online.

I am disappointed that these cameras are not compliant with iCloud HomeKit Secure Video. I would like to use iCloud HomeKit Secure Video to back up 10 days off Video but because you aren’t compliant, that isn’t possible with these cameras. 🤨

Had the defender security cameras for a while now, however just installed one 2/3/24 should’ve done it sooner. Definitely recommend this product will be buying more.

Awful customer support

For some reason it stops recording videos.

We’ve had two cameras for a year now and I’m not a fan. If you want a video record of every bug or flake of snow, you’ll love it. And the camera view quality is good—not fuzzy or blurred. But it records nothing in the daytime to get the comings and goings of guests or critters. The only benefit I’ve found is that I can check in at times to see what’s going on. I would like to return it or sell it, but it’s a year old now.

Just got the cameras, and the picture quality is good. But when motion is detected and I’m notified, it’s not even a saved video of the current event happening, it’s footage playing that’s been deleted. And because I live with others in the home when someone views the footage I can no longer see it on the app. These were meant to help bring a source of security and they don’t even work properly.

Keeps disconnecting! I reconnected, it says I have good connection but it disconnects within a day. I the wi fi box is on the other side of one drywall, if it cannot stay connected, something is not right with the camera. Will not buy another one of these cameras.

Works now on iOS 17. Good performance and cameras. Easy to use.