dot Customizer

I love this App! It’s easy to use and I’ve never had a problem with it. I have downloaded designs from embroidery websites without a problem. It’s super easy to add, delete, move and change colors within the design. You can add letters, names, phrases also. You can increase or decrease the size of the designs without a problem. Great app—thank you!!!

It mostly does its job. My biggest problem is that the app will sometimes refuse to save your embroidery file. Like I have to arrange the file and try to save it, it closes and takes you to the folder, and then the file is gone. So then you have to recreate the work all over again. I haven’t found a workaround that fixes this besides saving after every step and hope it keeps is (which means a lot of doing the same step over and over until it takes).

This is not working ! Please fix this error , I tried so many times by opening the jef file in the Customizer app but when it finished , nothing is there ..... Also I tried iPad 4 and iPhone 11 Pro , none of these working

I have tried everything to get this to work on my iPad but no such lucky guess I am stuck using my little iPhone screen

This app doesn’t work! It will only see the pre loaded images. Disappointed severely

When you try and import designs it imports them in weird colours. If you try and import a second design the app crashes. Considering sending my machine back for a refund as it doesn’t work properly

This app is really good and does everything I need it to. It’d honestly give it 5 stars I’m just giving 1 star so yous can hopefully read this a fix the issue I’m going to address. When I upload my own design it is very glitchy, and 9 time out of 10 it will completely brick my phone. It gets really frustrating.

At first this was really good and straight forward but now my design “cannot be found” and I have no idea how to fix it and I have read all the manuals and googled it too and nothing shows up for it...?

I’ve had my embroidery machine for 9 months now and did struggle at the beginning with lack of instruction. I am l learning more and more all the time and am amazed at what this little app can do. Reading through reviews it does seem most of the bad reviews are from people confused about how to import designs from outside the app. Perhaps a tutorial on this would be helpful.

I need to be able to import clip art into the Dot Customizer App in order to do more and make things to order pretty little pictures are fine but I want to embroider logos for people who already have templates etc and I wang to be able to design rather than stretch shrink and import from one category to another.