DS cloud

Why are you listing this app on the App Store when Synology says it’s useless because it needs updated to use it. Are the lights on in your office?

What am I supposed to do with this?

App keeps saying app needs to be updated. Well don’t tell me, tell synology that their last update was 3 yrs ago and this does not work. They are approaching Western Digital levels of customer support. UPDATE——-A YEAR after posting this Lord Synology deigns to respond….a year later….would have been better to NOT respond than say “hey we value you and your comments so so much we eventually got around to responding with a non response response”. Their lateness and “quality” response speaks for itself. That and their removing PLEX functionality in their new systems…thanks for the downgrade nobody asked for.

…There no other update for DS Cloud in the App Store so I can’t use the app!!!

Updated 3 years ago. I guess those note editing apps are more important than a core app.

There is no way with this app to use native iOS annotation for synced images and PDF. Neither from the app, nor from Files.

After setting up the app, it crashes on launch. Totally useless.

If you need to change your password then you have to unlink and re sync. Very inconvenient. The iPhone version also only allows you to link with local IP address. Good luck getting the app to sync if your local IP address changes. Again you will need to re sync from the start which is not convenient if you have a lot of files.

When is an update coming?

All was near perfect until I got a device with Face ID and when that feature is enabled DS Cloud crashes upon start. That’s not the case for other DS apps, not sure why. Synology, please fix this ASAP. Thanks.