Our App has been designed to facilitate travel in the city center and encourage electric micro-mobility. We care a lot about the environment and for this reason we only use 100% green vehicles.
Have fun by renting an electric scooter, a moped or an electric bike; it's easy, fun and eco-friendly.
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User Rating
3.31 out of 5
48 ratings
in United Kingdom
5 star
26
4 star
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2 star
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1 star
19
Ratings History
Reviews
Cannot end your trip, have to call them each time
I used this twice, both times I was in a never ending loop of trying to end my trip. It would successfully submit the photo but then give me an error message when I push end trip.
I had to call them.
They would not refund for the extra 10 min as a result of not being able to end the trip.
They tried to blame me and my connection saying I closed the app - I didn’t and mobile data connection is perfect - zero down time.
The problem is the app.
BEWARE ELERENT = CROOKS
I haven’t used this app since I was in La Caccia last year and they have started to take money from my account without a purchase of any kind and without my permission. More trouble than it’s worth. Beware.
Scam
I got scammed I paid then out of no where they took 200€ of me and they didn’t reply to me and they keep the money
Criminal
They take your money, refuse to say why and then refuse to respond. They keep saying they’ll call to resolve the dispute, but I’m still waiting. Genuinely avoid.
Awful customer service
Rip off- charged us €9 for a 2 min journey! AVOID!
Absolute con don’t use
App glitches preventing you from stopping a rental resulting in an extra £18 charge!! Customer service have completely ignored me and some stranger used the scooter all over Kos!! Rip off!! Avoid these cowboys
Overcharged
Used scooters 6 times in total on a recent holiday to Kos. Somehow I have been charged for 8 journeys and also had a large chunk of money taken from my account (£50) by Elerent with no explanation why. Have emailed Elerent but have had no response as of yet. This is diabolical behaviour. Been told I had two people on scooter which is a LIE. DO NOT use this company, untrustworthy and rude. Will not refund my money even though they have no proof or evidence. Make up lies about me being stopped by an employee and fined which NEVER happened. I reiterate DO NOT use elerent, they are thieves and liars.
Too expensive
10 minuti 3.60€! Troppo caro. Mai più
app e servizio clienti disgustosi
Ladri e bugiardi per non dire altro, inizialmente non avevo problemi ma quando si verificano problemi A LORO NON INTERESSANO O RISPONDONO. Mi hanno detto che se lasciavo una recensione id ricevevo un codice promozionale per uno sblocco gratuito, ho ricevuto un codice che non funzionava e poi quel giorno ho acquistato un pacchetto e non potevo terminare il mio giro in scooter, di conseguenza pagando di più il for la corsa. Li ho contattati e hanno letto i miei messaggi e non hanno risposto, DISGUSTOSO.