It’s so slow
Convenient app when it wants to work properly. Never get the notifications at real time or at all sometimes.
Employee Engagement Manager
Published by:
NICE
Description
NICE Employee Engagement Manager (EEM) empowers you, the frontline agent, to self-manage your schedule and activities in the contact center with exceptional visibility, flexibility and control. Download the NICE EEM app to experience the following benefits:
Self-Service Scheduling, 24/7
Use the NICE EEM mobile app as a personal assistant for your contact center scheduling needs. View your hours and shifts with precision, anytime and anywhere, whether in the contact center or "on the go" outside.
Greater Schedule Control
Adjust your schedule with outstanding responsiveness and control, using EEM's in-app approval flow. No more long wait times and email exchanges with supervisors or administrators to get your schedule change requests reviewed and approved. Get it done quickly!
Better Work-Life Balance
NICE EEM can offer schedule change opportunities based on your own preferences. In EEM, you can add extra hours to your schedule, swap or trade shifts during the day and into the future; or you can give up hours/shifts on short notice. Take advantage of schedule change opportunities that are optimized for you! (Note: schedule change opportunities are made available based on the staffing operation's specific processes and needs at the subject time.)
Terms of Use:
https://eemmobileapps.nicewfm.com/privacy-doc/EEM App TOU clean.html
NOTICE: If you are not sure of your contact center granting the use of NICE EEM, please first check with an administrator at your organization that NICE EEM has been deployed in the contact center.
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Self-Service Scheduling, 24/7
Use the NICE EEM mobile app as a personal assistant for your contact center scheduling needs. View your hours and shifts with precision, anytime and anywhere, whether in the contact center or "on the go" outside.
Greater Schedule Control
Adjust your schedule with outstanding responsiveness and control, using EEM's in-app approval flow. No more long wait times and email exchanges with supervisors or administrators to get your schedule change requests reviewed and approved. Get it done quickly!
Better Work-Life Balance
NICE EEM can offer schedule change opportunities based on your own preferences. In EEM, you can add extra hours to your schedule, swap or trade shifts during the day and into the future; or you can give up hours/shifts on short notice. Take advantage of schedule change opportunities that are optimized for you! (Note: schedule change opportunities are made available based on the staffing operation's specific processes and needs at the subject time.)
Terms of Use:
https://eemmobileapps.nicewfm.com/privacy-doc/EEM App TOU clean.html
NOTICE: If you are not sure of your contact center granting the use of NICE EEM, please first check with an administrator at your organization that NICE EEM has been deployed in the contact center.
Screenshots
Employee Engagement Manager FAQ
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Is Employee Engagement Manager free?
Yes, Employee Engagement Manager is completely free and it doesn't have any in-app purchases or subscriptions.
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Is Employee Engagement Manager legit?
⚠️ The Employee Engagement Manager app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Thanks for the vote -
How much does Employee Engagement Manager cost?
Employee Engagement Manager is free.
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What is Employee Engagement Manager revenue?
To get estimated revenue of Employee Engagement Manager app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
App is not rated in China yet.
Ratings History
Employee Engagement Manager Reviews
App does not work all the time
App works when it wants to; when trying to log on, the page is blank.
Ok
When it works its good. Lately when I try to logon its just blank. It does not bring me to a login screen. Its also a pain to have to exit the app to get an authenticator code from a secondary app.
Doesn't work
Got this app for work only works at work can access on my phone as it's just a blank screen
Terrible SetUp
There’s no option to back out of a work login if you put in the wrong activation key and all it does is say you don’t have access and then loads the WORK login again instead of starting the process from the beginning. I’ve tried uninstalling the app and no luck. DO NOT RECOMMEND.
terrible app
the app barely works. the face id function does not register. the app continues to load and only shows a blank screen over and over again. this app is not useful for the most part. too many bugs, glitches and frustration when trying to access your schedule/changes. alerts would be nice when changes have been made as well. overall a 1 star.
Amazing System
Love it, able to manage schedules at tip of fingers.
Time
I love this app but I wish it would show our actual time for the pto balance!!
Schedule no available
Sometimes mine states I don’t have access to my schedule and to contact admin smh needs work
Unable to login
I’ve put user name as password multiple times and get error message. I have deleted the application and reinstalled the app and still can’t login. Reset password function is of no help
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
App is not ranked yet
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Employee Engagement Manager Installs
Last 30 days
Employee Engagement Manager Revenue
Last 30 daysEmployee Engagement Manager Revenue and Downloads
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App Info
- Category
- Productivity
- Publisher
- NICE
- Languages
- English
- Recent release
- 3.5.0 (7 months ago )
- Released on
- Jun 12, 2019 (5 years ago )
- Also available in
- United States, Canada, United Kingdom, Netherlands, Philippines, India, Mexico, Argentina, Ireland, Dominican Republic, Colombia, Australia, Malaysia, Peru, Türkiye, Indonesia, Romania, Japan, Egypt, Ecuador, Nigeria, Germany, Vietnam, Russia, New Zealand, Norway, Austria, Pakistan, Poland, Portugal, Kazakhstan, Saudi Arabia, Sweden, Singapore, Thailand, Taiwan, Ukraine, United Arab Emirates, South Africa, Hong Kong SAR China, Chile, Czechia, Denmark, Switzerland, Algeria, Spain, Finland, France, Belarus, Greece, Azerbaijan, Hungary, Brazil, Israel, Belgium, Italy, South Korea, Kuwait, China, Lebanon
- Last Updated
- 6 days ago
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