---
title: "Employee Engagement Manager - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "NiCE Employee Engagement Manager (EEM) empowers you, the frontline agent, to self-manage your schedule and activities in the contact center with exceptional visibility, flexibility and control. Downlo"
---

# Employee Engagement Manager — United States

![Employee Engagement Manager App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/5b/c5/d5/5bc5d5c9-329e-d879-846a-f62afba1ace1/AppIcon-0-0-1x_U007emarketing-0-5-85-220.png/434x0w.png)

**Developer:** [NICE](https://apptail.io/developer/nice-WyJb)
**Category:** Productivity
**Rating:** 3.2/5 (2,258 ratings)
**Price:** Free
**Bundle ID:** com.nice.eem.appstore
**Store:** Apple App Store
**Country:** United States
**Version:** 3.7.0 (released 2025-12-13)
**Original Release:** 2019-06-12
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1447792372)
**AppTail Page:** [https://apptail.io/app/employee-engagement-manager-Pzvb/united-states](https://apptail.io/app/employee-engagement-manager-Pzvb/united-states)

## Employee Engagement Manager Description
NiCE Employee Engagement Manager (EEM) empowers you, the frontline agent, to self-manage your schedule and activities in the contact center with exceptional visibility, flexibility and control. Download the NiCE EEM app to experience the following benefits:

Self-Service Scheduling, 24/7 
Use the NiCE EEM mobile app as a personal assistant for your contact center scheduling needs. View your hours and shifts with precision, anytime and anywhere, whether in the contact center or "on the go" outside.

Greater Schedule Control 
Adjust your schedule with outstanding responsiveness and control, using EEM's in-app approval flow. No more long wait times and email exchanges with supervisors or administrators to get your schedule change requests reviewed and approved. Get it done quickly! 

Better Work-Life Balance 
NiCE EEM can offer schedule change opportunities based on your own preferences. In EEM, you can add extra hours to your schedule, swap or trade shifts during the day and into the future; or you can give up hours/shifts on short notice. Take advantage of schedule change opportunities that are optimized for you! (Note: schedule change opportunities are made available based on the staffing operation's specific processes and needs at the subject time.)

Terms of Use:
 App TOU clean.html

NOTICE:  If you are not sure of your contact center granting the use of NiCE EEM, please first check with an administrator at your organization that NiCE EEM has been deployed in the contact center.

## Employee Engagement Manager Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/2c/2f/9b/2c2f9bf6-1c1c-f5a8-155d-81e68ddca9a8/pr_source.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/1c/3b/60/1c3b60b6-20c1-bf04-6568-cd05005dce05/pr_source.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/36/f2/6f/36f26f8d-614b-1735-4d5b-128ad948a6b3/pr_source.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/ca/6c/04/ca6c0459-0a23-3002-d239-103147670355/pr_source.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/df/88/a0/df88a0b7-e43b-4494-ca07-f38e2363636c/pr_source.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/93/4c/08/934c0813-b56a-f5a1-2676-6fa5fdc69402/pr_source.png/1242x2688.png)

## Employee Engagement Manager Rating Breakdown in United States
- 5 stars: 861 (38%)
- 4 stars: 320 (14%)
- 3 stars: 222 (10%)
- 2 stars: 194 (9%)
- 1 stars: 661 (29%)

## Employee Engagement Manager Reviews in United States

### *---- "It’s so slow"
Convenient app when it wants to work properly. Never get the notifications at real time or at all sometimes.
-- Yurine21, 2024-12-23

### *---- "App does not work all the time"
App works when it wants to; when trying to log on, the page is blank.
-- MarkwoodJ, 2024-12-22

### **--- "Ok"
When it works its good. Lately when I try to logon its just blank. It does not bring me to a login screen. Its also a pain to have to exit the app to get an authenticator code from a secondary app.
-- karingdale, 2024-12-19

### *---- "Doesn't work"
Got this app for work only works at work can access on my phone as it's just a blank screen
-- Geebahyie, 2024-12-05

### *---- "Terrible SetUp"
There’s no option to back out of a work login if you put in the wrong activation key and all it does is say you don’t have access and then loads the WORK login again instead of starting the process from the beginning. I’ve tried uninstalling the app and no luck. DO NOT RECOMMEND.
-- Rositahhhhh, 2024-12-04

### *---- "terrible app"
the app barely works. the face id function does not register. the app continues to load and only shows a blank screen over and over again. this app is not useful for the most part. too many bugs, glitches and frustration when trying to access your schedule/changes. alerts would be nice when changes have been made as well. overall a 1 star.
-- eemuser, 2024-11-24

### ***** "Amazing System"
Love it, able to manage schedules at tip of fingers.
-- aara_jones, 2024-11-21

### ****- "Time"
I love this app but I wish it would show our actual time for the pto balance!!
-- pamelafarrigan, 2024-11-04

### ***-- "Schedule no available"
Sometimes mine states I don’t have access to my schedule and to contact admin  smh needs work
-- shellb90, 2024-10-19

### **--- "Unable to login"
I’ve put user name as password multiple times and get error message. I have deleted the application and reinstalled the app and still can’t login. Reset password function is of no help
-- mmdogs206, 2024-10-15

[View all Employee Engagement Manager reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## Employee Engagement Manager Discovered Keywords
- nice
- nice ltd
- employee engagement manager
- emm

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## Employee Engagement Manager Available In
- [United States](https://apptail.io/app/employee-engagement-manager-Pzvb/united-states)
- [Canada](https://apptail.io/app/employee-engagement-manager-Pzvb/canada)
- [United Kingdom](https://apptail.io/app/employee-engagement-manager-Pzvb/united-kingdom)
- [Netherlands](https://apptail.io/app/employee-engagement-manager-Pzvb/netherlands)
- [India](https://apptail.io/app/employee-engagement-manager-Pzvb/india)
- [Philippines](https://apptail.io/app/employee-engagement-manager-Pzvb/philippines)
- [Mexico](https://apptail.io/app/employee-engagement-manager-Pzvb/mexico)
- [Colombia](https://apptail.io/app/employee-engagement-manager-Pzvb/colombia)
- [Australia](https://apptail.io/app/employee-engagement-manager-Pzvb/australia)
- [Dominican Republic](https://apptail.io/app/employee-engagement-manager-Pzvb/dominican-republic)
- [Argentina](https://apptail.io/app/employee-engagement-manager-Pzvb/argentina)
- [Ireland](https://apptail.io/app/employee-engagement-manager-Pzvb/ireland)
- [Peru](https://apptail.io/app/employee-engagement-manager-Pzvb/peru)
- [Vietnam](https://apptail.io/app/employee-engagement-manager-Pzvb/vietnam)
- [Malaysia](https://apptail.io/app/employee-engagement-manager-Pzvb/malaysia)
- [Japan](https://apptail.io/app/employee-engagement-manager-Pzvb/japan)
- [Belize](https://apptail.io/app/employee-engagement-manager-Pzvb/belize)
- [Spain](https://apptail.io/app/employee-engagement-manager-Pzvb/spain)
- [Romania](https://apptail.io/app/employee-engagement-manager-Pzvb/romania)
- [Hong Kong SAR China](https://apptail.io/app/employee-engagement-manager-Pzvb/hong-kong)
- [Germany](https://apptail.io/app/employee-engagement-manager-Pzvb/germany)
- [Nigeria](https://apptail.io/app/employee-engagement-manager-Pzvb/nigeria)
- [Indonesia](https://apptail.io/app/employee-engagement-manager-Pzvb/indonesia)
- [Türkiye](https://apptail.io/app/employee-engagement-manager-Pzvb/turkey)
- [Chile](https://apptail.io/app/employee-engagement-manager-Pzvb/chile)
- [Ecuador](https://apptail.io/app/employee-engagement-manager-Pzvb/ecuador)
- [Egypt](https://apptail.io/app/employee-engagement-manager-Pzvb/egypt)
- [Lebanon](https://apptail.io/app/employee-engagement-manager-Pzvb/lebanon)
- [Lithuania](https://apptail.io/app/employee-engagement-manager-Pzvb/lithuania)
- [Latvia](https://apptail.io/app/employee-engagement-manager-Pzvb/latvia)
- [Norway](https://apptail.io/app/employee-engagement-manager-Pzvb/norway)
- [New Zealand](https://apptail.io/app/employee-engagement-manager-Pzvb/new-zealand)
- [Panama](https://apptail.io/app/employee-engagement-manager-Pzvb/panama)
- [Pakistan](https://apptail.io/app/employee-engagement-manager-Pzvb/pakistan)
- [Poland](https://apptail.io/app/employee-engagement-manager-Pzvb/poland)
- [Portugal](https://apptail.io/app/employee-engagement-manager-Pzvb/portugal)
- [Russia](https://apptail.io/app/employee-engagement-manager-Pzvb/russia)
- [Saudi Arabia](https://apptail.io/app/employee-engagement-manager-Pzvb/saudi-arabia)
- [Sweden](https://apptail.io/app/employee-engagement-manager-Pzvb/sweden)
- [Singapore](https://apptail.io/app/employee-engagement-manager-Pzvb/singapore)
- [Slovenia](https://apptail.io/app/employee-engagement-manager-Pzvb/slovenia)
- [Slovakia](https://apptail.io/app/employee-engagement-manager-Pzvb/slovakia)
- [Senegal](https://apptail.io/app/employee-engagement-manager-Pzvb/senegal)
- [Suriname](https://apptail.io/app/employee-engagement-manager-Pzvb/suriname)
- [Thailand](https://apptail.io/app/employee-engagement-manager-Pzvb/thailand)
- [South Africa](https://apptail.io/app/employee-engagement-manager-Pzvb/south-africa)
- [Austria](https://apptail.io/app/employee-engagement-manager-Pzvb/austria)
- [Azerbaijan](https://apptail.io/app/employee-engagement-manager-Pzvb/azerbaijan)
- [Belgium](https://apptail.io/app/employee-engagement-manager-Pzvb/belgium)
- [Bulgaria](https://apptail.io/app/employee-engagement-manager-Pzvb/bulgaria)
- [Bahrain](https://apptail.io/app/employee-engagement-manager-Pzvb/bahrain)
- [Brazil](https://apptail.io/app/employee-engagement-manager-Pzvb/brazil)
- [Belarus](https://apptail.io/app/employee-engagement-manager-Pzvb/belarus)
- [Switzerland](https://apptail.io/app/employee-engagement-manager-Pzvb/switzerland)
- [China](https://apptail.io/app/employee-engagement-manager-Pzvb/china)
- [Cyprus](https://apptail.io/app/employee-engagement-manager-Pzvb/cyprus)
- [Czechia](https://apptail.io/app/employee-engagement-manager-Pzvb/czechia)
- [Denmark](https://apptail.io/app/employee-engagement-manager-Pzvb/denmark)
- [Algeria](https://apptail.io/app/employee-engagement-manager-Pzvb/algeria)
- [Estonia](https://apptail.io/app/employee-engagement-manager-Pzvb/estonia)
- [Finland](https://apptail.io/app/employee-engagement-manager-Pzvb/finland)
- [France](https://apptail.io/app/employee-engagement-manager-Pzvb/france)
- [Greece](https://apptail.io/app/employee-engagement-manager-Pzvb/greece)
- [Croatia](https://apptail.io/app/employee-engagement-manager-Pzvb/croatia)
- [Hungary](https://apptail.io/app/employee-engagement-manager-Pzvb/hungary)
- [Israel](https://apptail.io/app/employee-engagement-manager-Pzvb/israel)
- [Iceland](https://apptail.io/app/employee-engagement-manager-Pzvb/iceland)
- [Italy](https://apptail.io/app/employee-engagement-manager-Pzvb/italy)
- [Jordan](https://apptail.io/app/employee-engagement-manager-Pzvb/jordan)
- [South Korea](https://apptail.io/app/employee-engagement-manager-Pzvb/south-korea)
- [Kuwait](https://apptail.io/app/employee-engagement-manager-Pzvb/kuwait)
- [Kazakhstan](https://apptail.io/app/employee-engagement-manager-Pzvb/kazakhstan)
- [Ukraine](https://apptail.io/app/employee-engagement-manager-Pzvb/ukraine)
- [Uruguay](https://apptail.io/app/employee-engagement-manager-Pzvb/uruguay)
- [United Arab Emirates](https://apptail.io/app/employee-engagement-manager-Pzvb/united-arab-emirates)
- [Taiwan](https://apptail.io/app/employee-engagement-manager-Pzvb/taiwan)
- [Nicaragua](https://apptail.io/app/employee-engagement-manager-Pzvb/nicaragua)
- [Kenya](https://apptail.io/app/employee-engagement-manager-Pzvb/kenya)
- [Honduras](https://apptail.io/app/employee-engagement-manager-Pzvb/honduras)

---

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