騙錢app
我在2021年疫情期間買斷了一個永久可用的explain everything 的app。但去年用的時候突然用不了,那就買了一個每年$368的plane。昨天用的時候,突然說不能用,不斷要我登入付款plan。年費$698!!但我翻查紀錄,明明今年3月5日已付年款,但無論如何這個app都要我再付款才能用,簡直就是搶錢app。那麼煩,真得不要用
4.58 out of 5
1,170 ratings in Hong Kong
我在2021年疫情期間買斷了一個永久可用的explain everything 的app。但去年用的時候突然用不了,那就買了一個每年$368的plane。昨天用的時候,突然說不能用,不斷要我登入付款plan。年費$698!!但我翻查紀錄,明明今年3月5日已付年款,但無論如何這個app都要我再付款才能用,簡直就是搶錢app。那麼煩,真得不要用
慈善
I have been using Explain Everything since 2016, a time when your app Logo didn’t even look like what it is now. I have witnessed a lot of updates and improvements over the years. But disappointingly, the recent updates are getting the app worse and worse. The most recent large update (the one which removed the inspector tool and the delete tool) is a total disaster. It completely ruins how I use it as an interactive whiteboard in my classroom. Multiple selection for objects far separated with other objects in between become super difficult and this tremendously lower my efficiency using it to make videos. However, there are some really important issues that you never improve on. For example, there is no sub-folder in the app. To users like me who have been using this app for >6 years and have created hundreds of projects, can you imagine how difficult it is to organize the projects? I used to rate this app 5 stars and I recommended it to almost every colleague I work with. Just now, I think I must start looking for replacement app and I must lower my rating on this app. And as the head of IT Team in my school, I am seriously considering stopping purchasing this app for my school.
已反映意見及投訴但仍繼續收取費用
😠😠我覺得這個app對那些不想給錢的人的待遇太差了,簡直與有給錢的人的待遇是差天共地,簡直離譜!
I brought the explain edu before, but after I buy new IPad , I need to buy the app again. Why?
I paid years ago with my apple account. Recently, I refresh this app and the logo of the app changed but then I was under the limited version. What can I do?
Because of Covid i have taught online using this. It would be perfect if it weren't so riddled with bugs.
I have downloaded this app in March and unsubscribed it within one month (free trial period). But it still charged me $368 on 10 April. Please refund.
我只想試用一次,但你們的軟件會自動續期。 我沒有被通知情況下。被收到了多個月的月費。 還有,我的電郵只收到2020/2/14的收費。之前的一直沒有收到。 我也是今沗才發現。 另外,我不了解軟件。為什麼是自動續期的。 這個方案是讓試用後的人,沒有留意,從而收費? 這一個方法真是太差勁了。 請退回多個月的繼期費用。因為我從來沒有使用你們的軟件。
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