Unfortunately, the app is not working properly. My ID or won’t scan or won’t be recognized. The app likes to crash all the time without finishing the whole process of registration. I’ve tried more than 10 times. I’ve noticed multiple users having same issues… for years. Because of that I can’t use the app and accept packages. Please, fix the system asap.
Miserable
Broken in every way. The developers should be ashamed.
I tried to report the app to the App Store because of its quality issues. No success.
Help
I recently changed my ARC and cannot contact you.
浪費稅收的東西
蠢爆了
The worst…
The system and the app are the worst. I get emails from DHL saying my package is in customs, but the app doesn’t have data for my package…I email the app and no response…I try to use the AI chat, it has no idea what I am talking about. Still no solution. It is basically a complicated way to make sure you never get your packages
Terrible Service
The app doesn’t work for foreigners. It makes you resubmit ALL your paperwork, ARC, and signature for every single delivery, even if you receive a package from Amazon every single week. It doesn’t store your information in the computer. I have lived here 7 years, and the app has never worked…not even once.
But, sorry to say, you have no choice. It’s either this app or you don’t get any packages at all. So, just be prepared to be frustrated and call customer service each time you order something.
Very well built app
While scanning ID the app can detect conditions such as shadows and reflection and advice users to make adjustments so the results are perfect. Despite complicated government regulations the app made it easy for me to get my package without going out or to fill out any paper version of paperwork. It’s a very well built app.
Dogshot
This app is garbage
無法讀取身分證照片名字的第二個字
重新拍照了五、六次,這 EasyWay App 一直無法讀取我身分證照片名字的第二個字,導致無法通過驗證,白忙一場。而這第二個字並不是什麼非常複雜的字體,祇有一筆劃!看到 App Support 有回答説如果照片擷取的名字跟真實名字不還是可以上傳,但是事實上根本不是如此;如果真實姓名跟照片擷取姓名不同,除非更改真實姓否則就無法驗證!誰會願意冒險更改自己的真實姓名呢?很明顯的這App的照片中文閱讀能力實在太差,在我的情況來説根本無法使用,給一顆星還太高了一點!
Horrible
The worst app I’ve ever encountered, buggy from the second I downloaded and opened it, continues to fail and unable to use at all. How will I get my shipment then?????