Subscription cancelled
Despite cancelling my trial subscription 2 months ago, they have taken money today without my consent via Apple Pay.
Yes, Facetune is free to download, however it contains in-app purchases or subscription offerings.
⚠️ Warning: Multiple users of Facetune have mentioned scam or fraud. Investigate thoroughly before using this app.
Facetune has several in-app purchases/subscriptions, the average in-app price is £39.49.
To get estimated revenue of Facetune app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
4.45 out of 5
38,178 ratings in United Kingdom
Despite cancelling my trial subscription 2 months ago, they have taken money today without my consent via Apple Pay.
Impossibly hard to cancel subscription!
I downloaded the app getting so exited but when I got it I had to pay for everything. Don’t bother getting it I deleted it straight away cause their no point of using it if I have to pay. If u are gonna buy it I think it will be better but if u don’t don’t !
Signed up for the free trial which indicated it would renew after 7 days at the monthly rate (£9.99). A week later they take £79.99 from my account (the premium yearly rate) and Apple refuse to refund it. Contacted Facetune directly for help but they said they were unable to help as had been purchased through Apple subscriptions. Avoid like the plague!!
It used to be around $5 for a lifetime membership now it costs around $100 a year…
They’ve made this app inaccessible unless you’re willing to pay a ridiculous amount for the subscription. Even the most basic features are impossible for you to use without paying, like seriously you need VIP for the paint feature? I was wondering why I deleted the app and after redownloading I’ve learnt my lesson. What a disappointing advancement. Instead of actually making the app better they made it worse. There are cheaper subscriptions that do the same thing.
This app is amazing I use it nearly everyday to make pics to make people happy to make them pretty you should get this app now I swear
Bought this last year & paid for premium but couldn’t get it to work. Emailed them & was sent some instructions but it still didn’t work or recognise id paid for the full version (not the free trial). Gave up in the end & have never used it & now they’ve tried 4 times to renew it at £59 causing my credit card to get stopped due to potential fraud. Have emailed 5 times to their support team - they replied the first time trying to pass me over to Apple so have sent proof the payment went to them & now they’re completely ignoring me & haven’t confirmed they won’t keep trying to bill me - so can’t get the stop in my card lifted. Absolute joke - if I could give them no stars, I would
Be aware of the free trial option, it says 7-day trial then a fee of X amount, year/weekly, but they took your money straight away. Not seen any trial period after payment, luckily I just selected the £9.9/week. Cancelled the subscription in the setting right away. (IOS)
DO NOT GET THIS app- they do not have a cancellation option. It’s a SCAM!
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