Facility Issue Reporting

**UPDATE** Back again with more complaints since feedback is only seen as that. I’m still giving zero stars and I continue to not be able to use this app at all. I can’t stand seeing all the ways the church exploits missionaries to get more members to pay tithing, to guilt members to pay a full tithe, and then they use that tithing money to get richer and richer WHILE NOT EVEN PROVIDING SATISFACTORY CONDITIONS FOR THOSE MEMBERS TO WORSHIP IN! Listening to these testimonies is ridiculous to say the least. They all, we all deserve better than this. ************************************ Zero stars is really my rating but I guess I have to give one as required by apple. For the amount of money this church has and collects it is UNACCEPTABLE that this app ever doesn’t work (currently I’m only getting errors). Also UNACCEPTABLE is the condition we are expected to worship in. Our building is falling apart and NO REPORTS are taken seriously. We have no AC in the summer and no heater in the winter. Our building is a storage facility for chairs and all the organizations needs (like youth camp gear, etc) with no hope of getting an outbuilding. No pavilion for outdoor activities. How are you going to get rich off the requirement for donations to get into heaven and then force those same people to bend over backwards to keep the church afloat. We are the boots on the ground, in the weeds, spreading the good word. We deserve better than this!

Everything fails to load, I cant even submit feedback for the app or building maintenance. This app has potential, but they clearly forgot about it.

Works okay if you have all the information at hand. However, the app resets if you leave it to refer to information outside the app. The scenario is that I enter a bunch of details but I need to check the email app for additional details like model number or whatever. When I return to the app, everything I typed is gone. I have to start over again. I’m an STS and I have had this happen a few times. I like the fact that this app is available but it’s unreliable.

Can’t input my name hence app refused to submit report. Deleted and reinstalled app - same issue. Tried to send a feedback, can’t submit “there’s an error, please try again later.” Tried “Contact us”, the link to support does not work. I’m frustrated but I’m more afraid that members are frustrated trying to reach us on facility issues. This app needs professional developers to troubleshoot problems.

Aside from Timing out 3 times while submitting the FIR, on my fourth attempt my final step was to enter my name and the app would not allow me to select the field. When I submitted feedback for the bug, the app was unable to send my feedback.WiFi and data connect are good. Haven’t seen such a poorly designed app in a long time.

I have been Ward Building Cleaning Coordinator and Stake Technology Specialist, but have had no access to the FM Group to get things fixed. It is maddening — even more so because Church app developers do not respond to input, feedback, concerns, problems, and pleas for help.

When creating an issue, the main field is not even labeled and you cannot edit the name field, which causes an error when trying to create the issue. It says name field must be completed, but they cannot since I cannot edit the name. Very frustrating desktop website to create the issue and get passed that.

Good work

When I try to report an issue, it says “ERROR: program is required” and will not submit. I have filled all fields.

Good to know only those with certain callings can give feedback on our buildings. Our Stake won’t fix anything!