First Source

Really enjoy being a member of first source, best service around.

This app is convenient! I love it.

Love the setup to bad it crashes all the time. Doesn’t seem like they care to fix the issue of it crashing

Money coming in the bank should be colored green. Everything else is fine for me.

App works very well and does everything I need it to do. They seem to always be updating features and functionality with improvements. I’m not sure what the reviewer who claims the app is unusable on their iPad is experiencing, but I’m using my iPad with the app and it works fine in both landscape and portrait.

First source is great. Incredible credit union. Their app not so much. A few months ago I opened a ticket with them about the developers inexplicably removing landscape view from their iPad app. I’ve never heard back from them and 3 months on still only works in portrait mode which forces my iPad out of locked landscape view. This is literally a check box in Xcode to enable. This doesn’t even touch how the forced a Eula into the log in screen a few weeks ago which only displayed 1 character per line so it was impossible to reach the bottom and accept it so I could use it for paying my bills. You know basic finance stuff. lol but it shows their dev team isn’t top notch and clearly don’t test their work. Sp first source as a credit 5 stars developers 0 so I gave this 2 just for the sake of the credit union itself.

I have to take the picture of my check multiple times before accepted.

I have been with First Source for a number of years , my credit wasn’t the best to say the least but Tammy helped me get on the right track, paying debt off and starting me out with a credit card! I’ve since had a few loans , paid them off and my credit score has improved greatly ! No matter what I need , what I ask and need help with their there happily to assist me ! I LOVE MY FIRST SOURCE ….

I like the ease of using the mobile app I can sit at home in the comfort of my easy chair and pay my bills.I would also like to thank the ladies at the Herkimer office where I do my banking they’re always friendly there’s not a long wait because everybody does their job and a quick and professional manner so a big shout out To the Herkimer branch

Not enjoying the new update. Makes me sign in every time. Snapshot doesn’t work most of the time. I just want to check my balance and last couple of transactions without having to sign in every time.