Forest - eBike Sharing

I am highly pleased with the team for my phone died and I got lost so I couldn’t leave the bicycle or end the trip which led to a charge of £17 but Jade a part of the help and services team refunded me and has really helped me out with this issue.

Great prices compared to Lime but horrible app experience. Always crashing. Slow. Hard to rent. Bad map. Frustrating.

They’ve just started including a “service fee” and no longer email you a brake down of charges after your ride. You have to go into the app to find it. This seems a bit sneaky ….

There is a £1.5 minimum charge per day while it advertised itself as absolutely free for the first 10 minutes per day. It is not expensive, but it’s neither honest.

Really enjoying using these bikes this week will be getting more bundles. Although I’m surprised I don’t see bounties being offered for starting a journey on a bike in a red zone seen as there is a fine paid by the people leaving them there forest could easily reward rider ten minutes for starting a ride on a bike out of bounds and ending within!

So inconsistent: from scanning QR codes 5 times until it actually works, to app break downs, not being able to end rides etc. One of the worst built apps I’ve seen in a long time.

Your home address ! The app very basic and non functional

Really gone downhill recently. Bikes often broken, app glitches all the time.

The bikes are great but the app is the worst! Signing up and renting your first bike is a nightmare!

One of the pedals was broken but overall good.