Too many bugs
The old apps FWD moments is much more user friendly. This new apps can’t open properly whenever I need to. Please improve.
FWD eServices HK
Published by: FWD Life Insurance Company (Bermuda)
Description
Welcome to FWD HK eServices! An all-in-one app for a new kind of insurance.
We have incorporated a refined one-stop insurance management experience that put you in control. Managing your insurance is now at your fingertips, saving you precious time to celebrate living.
Key features include:
Claims instant approval and payout
For specific claim types and amount, you can get instant approval and payout in seconds via Fast Payment System (FPS), QR code at dedicated 7-Eleven stores, or direct debit to your bank account of choice.
Streamlined user-interface
Enable you to browse recent claims and notifications at one glance.
Manage your policies with ease
From checking your policy details and claim records, to updating your policy information and track any ‘in flight’ transactions – one app is all you need.
And so much more…
Have fun with FWD Insurance
We strive to engage you in ways that are fun, interactive and fresh to empower you to take control for both you and your family.
And we will keep on elevating our eServices all the time - look out for new features soon!
Download now and experience how insurance had never been easier!
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We have incorporated a refined one-stop insurance management experience that put you in control. Managing your insurance is now at your fingertips, saving you precious time to celebrate living.
Key features include:
Claims instant approval and payout
For specific claim types and amount, you can get instant approval and payout in seconds via Fast Payment System (FPS), QR code at dedicated 7-Eleven stores, or direct debit to your bank account of choice.
Streamlined user-interface
Enable you to browse recent claims and notifications at one glance.
Manage your policies with ease
From checking your policy details and claim records, to updating your policy information and track any ‘in flight’ transactions – one app is all you need.
And so much more…
Have fun with FWD Insurance
We strive to engage you in ways that are fun, interactive and fresh to empower you to take control for both you and your family.
And we will keep on elevating our eServices all the time - look out for new features soon!
Download now and experience how insurance had never been easier!
Screenshots
FWD eServices HK FAQ
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Is FWD eServices HK free?
Yes, FWD eServices HK is completely free and it doesn't have any in-app purchases or subscriptions.
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Is FWD eServices HK legit?
⚠️ The FWD eServices HK app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Thanks for the vote -
How much does FWD eServices HK cost?
FWD eServices HK is free.
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What is FWD eServices HK revenue?
To get estimated revenue of FWD eServices HK app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
4.56 out of 5
9 ratings in United States
5 star
2
4 star
0
3 star
0
2 star
0
1 star
1
Ratings History
FWD eServices HK Reviews
Improved user experience
The user experience had been improved quite a lot recently. Easier to use now.
Keep asking me to update the app even it is up-to-dated
The pop-up message keeps asking me to update the app and I cannot login in to the app. I have tried deleted the app and reinstalled, still not working. Please check
App
開唔到app
Genuine or not?
I provided my policy numbers for new user registration since the system couldn’t find my credentials. However, the chatbot/system still failed to locate my policy numbers which is even more worrying!
There is no response after click on the App
There is no response after click on the App
Stuck
Same case here. App download is not working.
No response after opening the app…
There is no response after I click and open the app. I try to switch between different network (e.g. WIFI, mobile data) but still not able to load the app. I even try to delete the app and download again from App Store but still no luck. I’m now not able to submit any claims..
Cannot search the clinic from the APPs
Poor, cannot search clinic. 😫
Claims is not as easy as Moments App
Why have you removed a great claims app? Your new app is not customer friendly or intuitive.
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
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Chart
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Category
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Rank
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|---|---|---|
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Top Free
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61
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Top Free
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460
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FWD eServices HK Competitors
| Name | Downloads (30d) | Monthly Revenue | Reviews | Ratings | Recent release | |
|---|---|---|---|---|---|---|
bct+
Explore bct+Metaverse
|
Unlock
|
Unlock
|
2
|
|
8 months ago | |
FWD SG
|
Unlock
|
Unlock
|
1
|
|
3 weeks ago | |
AIA+ HK
AIA International Limited
|
Unlock
|
Unlock
|
13
|
|
1 week ago | |
Manulife HK
|
Unlock
|
Unlock
|
0
|
|
1 month ago | |
Octopus for Business
|
Unlock
|
Unlock
|
0
|
|
1 month ago | |
Hang Seng Invest Express
|
Unlock
|
Unlock
|
1
|
|
5 days ago | |
FWD Tapp
N/A
|
Unlock
|
Unlock
|
3
|
|
1 year ago | |
CTF Life
|
Unlock
|
Unlock
|
0
|
|
2 weeks ago | |
FWD Moments HK
N/A
|
Unlock
|
Unlock
|
1
|
|
1 year ago | |
Home Expert
|
Unlock
|
Unlock
|
0
|
|
2 weeks ago |
FWD eServices HK Installs
Last 30 days
FWD eServices HK Revenue
Last 30 daysFWD eServices HK Revenue and Downloads
Gain valuable insights into FWD eServices HK performance with our analytics.
Sign up now to access downloads, revenue, and more.
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App Info
- Category
- Finance
- Publisher
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FWD Life Insurance Company (Bermuda)
- Languages
- English, Chinese, Chinese
- Recent release
- 3.7.8 (1 month ago )
- Released on
- Aug 13, 2013 (11 years ago )
- Also available in
- Hong Kong SAR China, China, United States, Taiwan, United Kingdom, Australia, Canada, Singapore, Thailand, Indonesia, India, Malaysia, South Korea, Nepal, Poland, Norway, New Zealand, Netherlands, Nigeria, Mexico, Madagascar, Lebanon, Peru, Philippines, Pakistan, Italy, Portugal, Russia, Saudi Arabia, Sweden, Slovenia, Slovakia, Ukraine, Uzbekistan, Vietnam, South Africa, Algeria, Armenia, Argentina, Austria, Azerbaijan, Belgium, Brazil, Belarus, Switzerland, Chile, Colombia, Czechia, Denmark, Dominican Republic, Kazakhstan, Estonia, Spain, Finland, France, Greece, Hungary, Ireland, United Arab Emirates, Japan, Kuwait, Egypt, Israel
- Last Updated
- 1 day ago
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