Gelato

Really great quality and everything but there is 3 problem that make me consider changing POD provider - The app as some bugs on iPad like when you customize and try to move the graphic it just zoom were you “click” - The price are really high so the profit is not the best - Not a big product catalog I still think this is a great POD company if you want higher quality product

I’ve been using Gelato for their posters for two years now, and I am just as much in love with them now, as I was when I started. I think I would die if I had to switch to another POD supplier. Customer service is awesome. Pricing is competitive and my customers stay happy.

Using gelato has been a great experience. I love how easy the interface is when creating products, as well as the many options that are available. The turn around time is quick as well as shipping. My customers love the quality that they receive and the price is great. Having different tier subscriptions is also great so I can choose what I need as my store grows. Overall I am happy with the service and I do recommend using Gelato.

I’ve made three orders. One was lost, one was delivered and the third is not going to make its delivery date.

Everything has been fine, only a few things: 1- you need to make sure the DPI is high above 900 if not the shirts on your print will be a bit trashy. 2- the shipping is quite expensive almost $8 per shirt here in canada, i think for being a POD they should have some trades or something with delivery companies. If you want to make a bit of profit you gotta sacrifice your profit for the shipping x.x

Very nice POD option. I’d like to have more mock-ups options on the free deal but, it is what it is.

I downloaded this app because I was told this company does stationary. They do business cards and brochures. That’s it. I wanted ACTUAL stationary. Notepads, notebooks, pens, pencils, journals. All of it. They don’t have it.

I have lost over $10,000 in sales due to the fact that they cannot accurately provide “out of stock” data. If I knew this, I would have never used their website. A customer places an order which sits “in production” for 3-5 business days - then I follow up and ask why it hasn’t been shipped and they tell me the product is out of stock and they do not know when it will be back in stock, OR they’ll tell me it is in stock, I’ll reorder it and then it will get cancelled AGAIN because it’s not in stock. As a software engineer with 15+ years of experience - this app & website is horrendous. It’s like a group of college level engineers attempted to make a product and slapped a bunch of band aids on the issues. I would advise everyone to stay far away from this company. I regret using them and wish I knew more about this company before I went and created 150+ products on their site.. I’m looking for new websites and am literally willing to pay thousands of dollars if someone can help me transfer my products off of gelato and onto a new platform. 0/5 - this company, website, and app are horrendous.

I’m incredibly disappointed with both the app and service I received. I ordered a shirt for an important event, only to find out *a month later* that it was out of stock. While I understand that inventory issues happen, the fact that this wasn't reflected on their website is inexcusable. Even worse, I received no communication or updates during the entire month. The app continued to falsely claim the item was "in production," leading me to believe everything was fine. It wasn’t until I finally reached out to customer service that they explained the product was out of stock from the start. There are far too many services that do exactly what this company claims to do, and with far more competence. This level of gross mismanagement is unacceptable. As a result, I’ll be taking my business elsewhere. I cannot recommend this service to anyone, and if you're considering ordering from them, beware—you might be left in the dark, waiting indefinitely with no resolution. Terrible service, poor communication, and a major inconvenience.

I use gelato it’s the best