PilotAssistant AI App

The scale connects easily to the app but as far as a baby scale goes the app is not very helpful. It’s only functions to log data directly from the scale but parental concerns need to see the weight on a growth chart.

So, I got the scale with the app for not exactly baby purposes. We have cats & when one of them got really sick I researched scales & apps to see if I can easily track it nstead of keeping an excel spreadsheet. This seemed like a great solution so I went with it. I uploaded all of my cats and went backwards entering their weights from when they were little to see the progress. Loved the app as every time I did the weighing the scale pushed the weight in and I got to pick which (not human) baby I assigned it to. Until just recently when we adopted an 8-week old kitten and I proudly wanted to add her to the app. Some genius decided that in order to add a ‘baby’ it is a requirement to put their weight & length, but on top of it, anything that is less than a human baby’s values it will not let you add the profile in. This is a new thing where they force you to do it. Didn’t use to be a year ago. So I contacted the customer service and I got a condescending response that the app is meant for human babies. What is it to them if I use it for a human baby or a kitten? How long do you use this app & scale for a baby? Not for long & then what, throw it out? With kittens & cats you get to use the app & the scale for many years so the genius that decided this is just for human babies, think again. Your marketing department doesn’t think much I’d assume or you wouldn’t be limiting this to human babies only.

The scale resolution is 0.01lbs. Why did you remove the ability to manually add weights in that resolution? You can only add to 0.1lbs. 3-10-24 UPDATE: The ability to add precise measurement was added back in an update. Thank you, appreciate it! However, they removed the ability to leave the birth length and weight blank. I don’t know these values so I’m forced to fill in dummy data just so I can save updates to a baby profile. This messes up the chart trendline. Please allow saving a baby profile without having to provide birth length and weight. Thank you.

I like this scale, but don’t know how to use it because the in app video instructions don’t load

The scale is nice and the Bluetooth syncing works well in my experience, which was the primary reason I purchased this scale. But the app is too basic and the developers don’t seem to care since the last update was over three years ago. I will pay a small premium if you put out a decent app with the following minimal basic features: 1) lost history, ability to remove blank week entries 2) more precise graphing parameters— the current history input is useless 3) ability to export data to exchange 4) ability to print lists and charts by exporting to pdf The last one would be most helpful for bringing my cat’s history to the vet. At it stands now, I’ll still using an external spreadsheet for tracking. (Off topic: if you are using the related scale for felines, placing a folded towel on it will help make them less jittery.) 2 stars for the app just for existing.

The app tutorial videos will not play and when I enter my daughters birth date, it automatically changes it to the next day. Her birthday is 2/1 and the app changes it too 2/2

Great scale, add mode for storing animals please!

Well the help videos in the app don’t work. Doesn’t even play it just times out. Then i can’t get the scale to give me a weight. Just showing dash lines.

I‘m rating this 2-stars mainly because the app appears to be abandoned - last time it was updated was 2 years ago. There are so many basic features missing: Import/export data, graph for custom date range (currently you can only view prior week, prior month, or All), quick Unit (cm v. inches) toggle (currently you have to go to Settings), View graph of multiple kids at once (hello… twins!), to name a few. Unfortunately you don’t have the option to use a different app with the Smart Baby scale, so you are stuck with the app.

We matched with the hospital scale and it was very close to accurate