GlobalProtect™

Ehek using eh

Hi Palo Alto, why this new version of Global Protect is not visible in App Store for China region? The older version Global Protect Legacy wont work with iOS 12. Please provide an update.

Not pleased. I am not able to hit my company vpn. Not very reliable.

Prefilled password does not work well. Also doesn’t use FaceID. Doesn’t stay connected long and require frequent log in. Need to use Face ID for faster log in and prefilled password function needs to be smoother.

The app fails to connecting when users are installing a profile on iOS16 phone. Connection fails

This app is absolute garbage. With every release it gets worse. All I want to do is be able to log into the VPN without having to disable the “connect on demand” setting and relog in 5 times while using 2FA and retyping my password. I don’t believe a lot of these reviews. This app is trash but I have to use it because my employer forces us to. Why can’t it just work the first time I log in?

As a consultant, I have lots of clients on PANs and need the ability for multiple portals so I don’t have to constantly type them in. I also have clients with various locations around the global that also need the ability to save multiple portal profiles. The desktop application does it, the Forticlient IOS App does it, I see no reason why Palo Alto couldn’t do it.

Connection problems seem more prevalent on versions of iOS prior to 15

It would be great if you fixed it where it works again on my iPad and iPhone

Perhaps this is not an app issue, but a back-end issue, but the biggest problem I have is that at least in 1 in 10 attempts to connect, the connection process gets stuck and never loads. To fix, I have to force the app closed and try again. Or, alternatively, I try to connect and no matter how many times I confirm through the 2FA, I get asked to confirm again.