Manage data, buy load/promo, earn points, pay bills, and redeem exciting rewards on your Globe/TM accounts with GlobeOne Super App, your digital life companion!
Data Dashboard
· Enroll your Globe/TM accounts and add your loved ones' accounts too.
· Stay connected and keep track of your data usage and add-ons in one simple dashboard.
Buy Promos or Add-ons
· Skip lines and waiting times! Find your favorite Globe/TM promos PLUS special GlobeOne Super App promo exclusives.
Redeem Rewards
· Earn rewards points on GlobeOne Super App and redeem rewards from our food, lifestyle, travel partners, and more!
Pay your Postpaid bills
· Pay your postpaid bills on the go and never miss a due date!
Pay other billers
· Stay on track by paying your other billers too, such as Airline and Tickets, Cable and Internet, and more.
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User Rating
2.29 out of 5
522 ratings
in United States
5 star
108
4 star
52
3 star
27
2 star
30
1 star
305
Ratings History
Reviews
App Payment System Continues to Fail
I’m a traveler from a different country and I have tried multiple international credit cards to purchase the promo for international eSIM. I have made sure all information is correct and tried multiple times per card, and it still has not worked. All my credit cards have worked in other places so far. This is just very frustrating. I was looking forward for Globe’s eSIM, but with an app that doesn’t work, they’ve lost another customer. Perhaps making sure the app works before releasing it might be a good idea.
UNUSABLE APP!!!!
I've been having a very frustrating experience with the GlobeOne App. Logging in has been a nightmare as the app constantly says "something went wrong, try again," but it never resolves. There's no help button or any way to easily reach the developers for support, which is incredibly disappointing. This app is supposed to make things easier, but it's been nothing but trouble. I hope the developers address these issues soon because, as it stands, it's unusable.
Waste of time
The app file size is large for what little it does. As a foreigner, I was disappointed how Globe gives me only one option for a traveler. It also doesn’t help that after using multiple methods to pay for said service nothing worked to confirm payment because of “issues”.
App deserves no stars for a review. I ended up using another esim carrier/provider since globe doesn’t work as expected.
Large 320MB app updates, required for data services
Size is inappropriately unwieldy and inaccessible. Not appropriate that this is the core app one of the two major telco.
Helpless stupid updates
Stupid updates
Payment Denied
Used this app in Feb 2024 , paid for tourist e-sim, no problem . Now , May 2024, getting ready to travel and used the same VISA credit card from Feb 2024- multiple times denied . Tried using another VISA debit card , again denied multiple times . If I cannot pay now for my June 2024 trip and keeps getting denied and errors , how can I use Globe One ?
5/10/2024: you sent me response to keep trying , I did multiple times and still will not accept my credit card which I used in Feb 2024 . Unbelievably frustrating and definitely will give up using Globe One . You sent a link but they are just FAQ and useless .
Is this a joke? lol
Doesn’t make any sense that I’m trying to spend money and they just won’t accept it? Trash online site even worse app, I mean come on smh
Can’t buy an eSIM
I tried using a couple of credit cards to buy an eSIM, all were “declined by bank.” Then I tried using my friends Gcash card (Globe’s own funds card) and again, it was “declined by bank.” Globe seriously couldn’t be anymore useless.
Purchase esim
Does not work.
TRANSFER OF INTERNET TO ANOTHER PLACE
I CANNOT GET THRU TALKING TO ANY OF YOUR GLOBE SPECIALIST.
IT IS SO FRUSTRATING FOR ME.
IT’S BEEN 4 DAYS NOW BUT NOTHING FROM GLOBE!
IS THIS WHAT YOU ARE CALLING SERVICE ORIENTED COMPANY?
