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GO / Taxi app for Japan
Most Used Taxi App in Japan
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Description
・GO is most used Taxi App(Taxi booking app) in Japan
GO is the No. 1* Taxi App(cab app) serving 45 of Japan's 47 prefectures, including major tourist areas like Hokkaido, Tokyo, Kyoto, Osaka, Fukuoka and Okinawa.
80% of time spent on Taxi Apps in Japan is on GO.
You can now sign up with a non-Japanese mobile number.(You can now sign up with a mobile number from any country.)
* Survey by data.ai
- Number of Taxi App(cab app) downloads in Japan(Total of app Store)
- Survey period: October 1, 2020 - September 30, 2023
- Among the top 5 Taxi Apps in Japan, GO has an 80% market share of total usage time.（Total of iOS）
- Survey period: January 1, 2021 - June 30, 2023
*Actual app screen may differ.
・Travel around Japan easily with GO
Use GO to hail the nearest Taxi(cab) to get to your destination easily. No more having to stand on the side of the road waiting for one to go by!
-Go easy anywhere on time
-Stress-free Taxi(cab) experience
-Best Taxi(cab) type selection
・From hail to payment in one app by using GO
Do everything from hailing a Taxi(cab), to confirming your ride and paying your fare in the GO app, and go easy anywhere in Japan.
・GO PREMIUM: Request a large luxury van
With the GO app you can easily request a professional, highly-rated driver to pick you up in a luxury van with seating for up to six. This service is currently available in the following 15 wards of Tokyo: Chiyoda-ku, Chuo-ku, Minato-ku, Shinjuku-ku, Bunkyo-ku, Taito-ku, Sumida-ku, Koto-ku, Shinagawa-ku, Meguro-ku, Ota-ku, Setagaya-ku, Shibuya-ku, Nakano-ku, Toshima-ku
*Not available in portions of Taito-ku, Sumida-ku, Koto-ku, Shinagawa-ku, Ota-ku, Setagaya-ku, Nakano-ku and Toshima-ku.
Visit the webpage below for details.
https://go.goinc.jp/en/premium
・Reservation Service: Reserve a Taxi for a specific date and time
Our Reservation Service automatically hails a Taxi for you on the date and time you specify. Reservations can be made from 15 minutes to 7 days in advance.
A service charge will apply in addition to the Taxi fare at the time of payment.
*While limited to certain urban areas, new areas being added all the time.
・Airport Flat-rate
Get flat-rate fares from a location you specify, such as your home, hotel, a train station or travel destination to select airports. With GO there is no need to make reservations in advance: you can take advantage of this flat-rate even if you want to hail a Taxi right away.
Currently available for: boarding from Tokyo - Haneda/ Narita Airport (Tokyo - Narita is only transfer to the airport).
・Pay your fare cashlessly with GO Pay while you ride
Pay for your fare automatically by adding your credit card in the app and choosing GO Pay in the Taxi. When you arrive at your destination just get out.
No more time wasted dealing with change or credit cards.
*Not available in all Taxis
・Advance Destination Setting
With this feature, you can hail a Taxi and set your destination ahead of time. This eliminates having to explain your destination to the driver, so there is no need to worry if you cannot communicate in Japanese.
・Confirmation Number
Give this number to the driver when your Taxi arrives, then get in. You no longer have to worry about finding your Taxi and being sure you are getting in the right one.
・Tipping Feature
Show your appreciation to your driver by giving them a tip. You can give tips at the end of the ride from the rating screen or from "Usage History / Receipt" in the GO app's menu.
*Tips are optional.
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GO is the No. 1* Taxi App(cab app) serving 45 of Japan's 47 prefectures, including major tourist areas like Hokkaido, Tokyo, Kyoto, Osaka, Fukuoka and Okinawa.
80% of time spent on Taxi Apps in Japan is on GO.
You can now sign up with a non-Japanese mobile number.(You can now sign up with a mobile number from any country.)
* Survey by data.ai
- Number of Taxi App(cab app) downloads in Japan(Total of app Store)
- Survey period: October 1, 2020 - September 30, 2023
- Among the top 5 Taxi Apps in Japan, GO has an 80% market share of total usage time.（Total of iOS）
- Survey period: January 1, 2021 - June 30, 2023
*Actual app screen may differ.
・Travel around Japan easily with GO
Use GO to hail the nearest Taxi(cab) to get to your destination easily. No more having to stand on the side of the road waiting for one to go by!
-Go easy anywhere on time
-Stress-free Taxi(cab) experience
-Best Taxi(cab) type selection
・From hail to payment in one app by using GO
Do everything from hailing a Taxi(cab), to confirming your ride and paying your fare in the GO app, and go easy anywhere in Japan.
・GO PREMIUM: Request a large luxury van
With the GO app you can easily request a professional, highly-rated driver to pick you up in a luxury van with seating for up to six. This service is currently available in the following 15 wards of Tokyo: Chiyoda-ku, Chuo-ku, Minato-ku, Shinjuku-ku, Bunkyo-ku, Taito-ku, Sumida-ku, Koto-ku, Shinagawa-ku, Meguro-ku, Ota-ku, Setagaya-ku, Shibuya-ku, Nakano-ku, Toshima-ku
*Not available in portions of Taito-ku, Sumida-ku, Koto-ku, Shinagawa-ku, Ota-ku, Setagaya-ku, Nakano-ku and Toshima-ku.
Visit the webpage below for details.
https://go.goinc.jp/en/premium
・Reservation Service: Reserve a Taxi for a specific date and time
Our Reservation Service automatically hails a Taxi for you on the date and time you specify. Reservations can be made from 15 minutes to 7 days in advance.
A service charge will apply in addition to the Taxi fare at the time of payment.
*While limited to certain urban areas, new areas being added all the time.
・Airport Flat-rate
Get flat-rate fares from a location you specify, such as your home, hotel, a train station or travel destination to select airports. With GO there is no need to make reservations in advance: you can take advantage of this flat-rate even if you want to hail a Taxi right away.
Currently available for: boarding from Tokyo - Haneda/ Narita Airport (Tokyo - Narita is only transfer to the airport).
・Pay your fare cashlessly with GO Pay while you ride
Pay for your fare automatically by adding your credit card in the app and choosing GO Pay in the Taxi. When you arrive at your destination just get out.
No more time wasted dealing with change or credit cards.
*Not available in all Taxis
・Advance Destination Setting
With this feature, you can hail a Taxi and set your destination ahead of time. This eliminates having to explain your destination to the driver, so there is no need to worry if you cannot communicate in Japanese.
・Confirmation Number
Give this number to the driver when your Taxi arrives, then get in. You no longer have to worry about finding your Taxi and being sure you are getting in the right one.
・Tipping Feature
Show your appreciation to your driver by giving them a tip. You can give tips at the end of the ride from the rating screen or from "Usage History / Receipt" in the GO app's menu.
*Tips are optional.
Screenshots
User Rating
4.76 out of 5
331 ratings in Australia
5 star
287
4 star
30
3 star
1
2 star
4
1 star
9
Ratings History
Reviews
Needs more English text
The site is not complete for English tourists. We typed in our hotel, the address came up in street name and number, no mention of the hotel. The taxi arrived at a slightly different place and started some confusion. I tried to email GO the night before to explain our location just to be sure and also book an appropriate size taxi as the app only shows this in Japanese. They ask for your name in furigana. This is difficult to sort out. Hiragana, easy to copy and paste. Email could not be sent without it. Add a furigana link.
Promoted as “Taxi App for Tourists” however must auth with mobile number
Surface level the app looks good, however we couldn’t get past the authentication screen because we don’t have an active mobile number as we’re using a data only eSIM whilst travelling Japan. Worth considering as this would be beneficial to a lot of travellers with limited options for local cellular and data sims.
Straightforward App
As native English reader, app was simple and user friendly. The map can be a little sensitive, but no issue.
Better then Uber
We tried reserving 2 Uber Taxis for a 5.20 am pick up and the apps keep rejecting our request. Finally we were introduce GO by a Japanese Hotel Receptionist, downloaded it and works perfectly as it should have been for Uber (BUT?). While in Japan, use GO Apps. Thank you GO🙏
Review
Our taxi driver was wonderful
Absolutely Useless unless you are Japanese
Useless app, why even bother having it if you won’t let non Japanese people use it?
Requires a Japanese number
Not for foreigners. Can't get started as it sends you an authentication code and you need a Japanese mobile number.
Stupid
Dumb for real. Get a life you dogs
Rubbish
Need a Japan mobile no to register, but foreigners only get data sim, so can’t register and can’t use the app to book a cab. How dumb the company is
Store Rankings
Ranking History
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Top Free
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27
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43
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App Info
- Category
- Travel
- Publisher
- GO Inc.
- Languages
- Japanese, English
- Recent version
- 8.3.35 (3 days ago )
- Released on
- Sep 12, 2017 (6 years ago )
- Also available in
- Japan, United States, Taiwan, Thailand, Hong Kong, China, Australia, South Korea, Vietnam, Singapore, Philippines, Malaysia, United Kingdom, Indonesia, Canada, Germany, France, India, New Zealand, Switzerland, Brazil, Italy, Mexico, Spain, Netherlands, United Arab Emirates, Sweden, Saudi Arabia, South Africa, Austria, Israel, Turkey, Chile, Portugal, Denmark, Belgium, Czechia, Russia, Norway, Romania, Poland, Hungary, Kuwait, Argentina, Kazakhstan, Finland, Nigeria, Greece, Ireland, Ukraine, Azerbaijan, Peru, Pakistan, Dominican Republic, Algeria, Ecuador, Egypt, Colombia, Lebanon, Belarus
- Last updated
- 1 week ago