GrandPad

My 94 year old mom has no problem using the GrandPad. She love keeping in touch with her family and especially her grandchildren and their pets. We all love the photos that we can share and my mom loves the slide show of photos. A great product that is so easy to use!

This is a great way to transition communication as a smart phone becomes more challenging to use!

GrandPad has been great to connect the whole family. We share photos and make video calls and it helps us all stay connected with LOTS of miles between us all. Such a fantastic device and the customer support is like nothing you’ve ever experienced!

I love watching my nieces and nephews. My Mom and sisters.

My 82-year-old mother now feels connected again to the family! The customer service is next level for the past 90 days I’ve researched buying Grandpad or not for my mother. So happy I finally pulled the trigger! And again for 24 hours a day service theThe casting for the customer service reps is second to none. I work in the service industry and can appreciate service. And finding the right fit. Congratulations, Grandpad you’ve done that. I have probably made recommendations gave several testimonies about my satisfaction which hopefully has led to more sales. Thank you for the creation and the innovation of Grandpad! Continue to evolve. 🙏🏽

I like GrandPad

Please correct your notification alerts! I have selected my notification preferences on the app for which I want and which I do not and your app routinely pushes “check out what you’ve been missing” and “_______ person posted” which are not notifications I have opted-in to. I don’t want to have to turn off ALL notifications because I want to be notified if my Grandma contacts me but I do not need notification when one of my 20+ cousins posts! This is a really annoying ignorance of your clients wishes and as it’s monthly paid service by us I find it particularly irksome.

This app has been working very well for the last three years or so, and then suddenly, within the last two months, the video calling feature stopped working. My 82 yo mom has no ability to make video calls with her children. She’s been on the phone numerous times with customer service getting different stories about the SIM card (which she has to correct SIM card), resetting her device, etc… The video call feature seems to work for maybe an hour after talking with Consumer Cellular and then stops working. Audio calls always work fine. Sharing photos of family always works fine. It’s the video calling that stopped working and is very frustrating. It used to be a very good experience for everyone.

Pink

The only thing that I wish is that I could download videos from GrandPad to my own computer to save there, so that I can share them with others, who don't have access to the GrandPad account