GuestAssist by NewBook - Reviews, Revenue and Downloads - Apple App Store

Description

GuestAssist by NewBook provides you with everything you need for a seamless stay experience. Book accommodation, add-ons, find directions and more at thousands of partner properties.
Top features:
- View reservation details
- See account balance
- Make payments
- Make another reservation
- Book activities and add-ons before you arrive or during your stay
- Get directions to and around a property
- Book an Uber
- View Wi-Fi details
- Check the weather
- Find local attractions and events
- Find doctors and other nearby services
- Read a digital compendium
- Contact the property

Additional features coming shortly:
- Chat with NEW.B.I.E, our artificial intelligence guest assistant
- Stay extensions
- Check in and out
- Room upgrades
- Late checkout
- Log a maintenance issue

Please note: you must already have a reservation at a NewBook-powered property in order to use the GuestAssist App.

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User Rating

1.45 out of 5

49 ratings in Australia

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Ratings History

Reviews

useless app

sends yo aron’s in a loop

Seriously do you read feedback

Nothing but a frustrating loop. Is there a zero star?

Waste of Time

I agree with many others. This app is a waste of time and sends you on a continuous loop of following a link that doesn’t work.

Absolute rubbish!

I can’t understand why any company would use an app that doesn’t download even after you needed to use a second mobile devise to register. I’ll just ring the owner of the accommodation I’m currently at to make my payment directly. Stuff an app you don’t need nor does it work.

Does not work

The link sent to my mobile number does not work. Reading previous reviews this has been a problem for a while. Don’t waste your time with this app.

Broken

Waste of time

I can’t believe the number of reviews over an extended period of time regarding the fact the app doesn’t work and sends you into a loop of ‘sending links that don’t work and telling you it’s already sent you the link’ without anything being done… Frustrating waste of time and makes me question whether I should be staying at the accomodation that referred me to this app in the first place…

Get your act together guys

The sign on link doesn’t work, therefore the app is useless.

Just useless scan log in click link back to start !

Don’t bother

Can’t even get started!

Won’t accept my phone number with or without the 0 at the start. Waste of time app. I hope the businesses using it aren’t paying too much!

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