Guesty

If your trial ends you don’t see the normal dashboard anymore only a payment page which makes it impossible to remove or delete the account or remove the listing. Really bad way.

Unfortunately worthless because completely unreliable most guest messages do not arrive. Push only sometimes works making it no replacement. If it worked it would be great. Calendar overview would be helpful.

On app load am getting an untrusted SSL cert prior to auth. Cant do business on anything that cant build a basic SSL trust.

It is so frustrating to constantly have to log back in to this app—that also makes you change the password every couple months! I dread opening the app and being logged out again. It has cost me the ability to pick up jobs because of how long it takes me to go through the password recovery process CONSTANTLY. Please remove this feature, why does this app have 30x more intense security measures than my bank account???

I find the app almost useless. It was more efficient to just respond to guests in the OTA. Outside of your calendar and a few very minor things like changing a price it is clunky and ineffective. On top of this guest website is not able to operate on a mobile device. So if you’re a person person who travels and is on the go and you need to be able to be responsive, this is definitely not the PMS or app for you.

Be careful guesty charges a lot of money.

This is seriously the worst app. As a property manager it’s useless, unless I want to look at the booking calendar when I’m out of the office or not near a computer.

This is the best app for vacation rentals, hands down. I wish it did even more, but it’s the perfect companion to the desktop and allows you to interact with guests, take reservations, and complete tasks away from the office. I’ve tried other companies “mobile friendly” views and they just don’t work. It’s not a good experience and it’s too cumbersome.

Beyond frustrating tying to use their app and website. Customer service does not exist. It is impossible to find a real human to help with their buggy program. The CIO and COO should be fired.

Would be 5 stars if there were a check all button on the checklists for housekeeping, it takes too much time out of our day to go through the extremely slow checklist that often glitches and misses checks