HealtheLife

The writing is very small, navigation is difficult, and if you leave a message for a doctor, and the doctor responds, you cannot respond back to the doctor without opening a whole new message. I have different doctors than my husband and use the Stanford portal and it works very easily and it’s easy to read.

I use a number of medical apps including Epic which is top notch (it even offers pie charts and graphs of my historical data), but HealtheLife cannot even handle the most basic functions. For example if I try to look at a test result, it just says “see note” or “see scan”(which is nowhere to be found) and if I click “learn more about this”, instead of explaining the purpose of the test, it says no results available and lists a bunch of possible general searches. The one star is only because the app does alllow me to message my doctor, but I have found no other reason to use this app.

The smartest thing you guys did has been nit having feedback in your app! Beyond the annoying failure of logging in the app has few effective function!

When I read the poor reviews for the app and then try to use it myself I have to agree with all of the criticisms. The first thing that I noticed, having downloaded it for use on my iPad, is that it does not support landscape mode. Whether due to laziness, incompetence or lack of proper resources for development of the app, it still seems absurd that this basic capability is not supported. Not only does the app offer no added-value over using the browser version of the CareConnect website, but lacking the basic feature of working in landscape, it actually offers reduced value compared to the web site. If CernerHealth lacks the resources or the interest to offer a competent mobile device app, why are they bothering? Just pull it until you decide to make an app worth using.

App is not worth the trouble. Very buggy. I’ll simply call my providers for now on.

Would like to be able to see bill total

The only way I can get on the app is to click on a link in an old email notification. When I try to open the app through the icon on my iPhone, it just freezes. I’ve tried reinstalling the app but nothing changes - it is still freezing! I don’t know what to do. I’m supposed to use the app to communicate with doctors and get medical results, but I can’t.

Is this 2004? This app feels like it’s trying to fit a website that doesn’t work in it. Happy my doctor is switching to MyChart at least I can rely on it to work

The worst app I have ever tried to use.

I have more then one health service provider and would one calendar for all services to view at once without changing different location to view and not have any crossover appointments. Possible out of hospital appointments, the other medical providers I could inter those dates would be in red so the hospital staff can see if I have any dates that may interfere.