So here I am years later. The app is unchanged and still sub-standard in my view. Aside from the app, the support materials are also not very helpful and difficult to follow. Hopefully you never need to re-connect your Bluetooth….. good lluck. Just bought the BC-402. The Planethealth (English version) is dissappointing. The user interface is very old style and data sharing with Apple Health user is limited. This app seems very old and just patched up over many years. It needs an overhaul. I’m new to Planethealth so I will try to use a bit more, but first experience is not to good. Now there years I am still struggling to get this app to pair with my iPhone. This app is among the WORST apps I have come across.

Just bought the BC-402. The Planethealth (English version) is dissappointing. The user interface is very old style and data sharing with Apple Health user is limited. This app seems very old and just patched up over many years. It needs an overhaul. I’m new to Planethealth so I will try to use a bit more, but first experience is not to good. Now there years I am still struggling to get this app to pair with my iPhone. This app is among the WORST apps I have come across.

Tanita model BC-420 after update software version 5.6, it work again on ipad air2

With the last update you can no longer log the weight because it does not recognize the decimal point. It would also be useful if you could export the data to excel or a .csv file and if the other information collected in the app could be shared with apple health as it was before. An update was done that did not address did problem. I’m a loyal customer of your balance and this app has been of great help. Please fix it!!!!

I spend money to buy the product. This is not free product!

I see that 5 years ago, and 4 years ago, people were complaining that you measure in cm and kg and have no facility to change to ft/in and st/lb. entire countries use the latter and have no clue what TJ e former means without making complicated calculations. C’mon guys this is not acceptable — please get those changes in. Also I agree with others who say the instructions are unclear and it’s hard to make it work. I haven’t managed to get it to work properly yet, or interact properly with the phone. The instructions that come with fail to name the app properly; the Bluetooth connection doesn’t work. What a pain for such an expensive device. I will persevere but this is so enraging.

This app is useless which means the very expenses taninta scales that it links too are rendered useless. A total waste of money. The decelopers don’t respond to correspondence. Apple should remove this from the App Store. As can be seen by the other reviews I’m not alone.... Take it down!

My biggest concern is that only a few metrics are uploaded to apple health. The BMI and bunch of others that are available in apple health aren’t recorded because the app isn’t sharing it. Please share all data that can be shared. Smaller concern is that the app interface is just a web view on the website that isn’t pretty at all. A nicer interface would help to understand we’re we at. Does the work though, and for free, thanks!

And the worst of all not customer service. When you $200 for'a product it is unacceptable.

I switched to this scale from a Whitings/Nokia after they took away some of the functionality of their scale. This scale was much more expensive but so much more of a pain in the butt and the app makes it even worse.