Beware
Beware- this app is a scam. You will never get in touch with a doctor, and the app will charge you hidden fees that you didn’t consent to. Do NOT download.
Yes, HelpCare is completely free and it doesn't have any in-app purchases or subscriptions.
Not enough reviews to make a reliable assessment. The app needs more user feedback.
HelpCare is free.
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Beware- this app is a scam. You will never get in touch with a doctor, and the app will charge you hidden fees that you didn’t consent to. Do NOT download.
Got charged 30$ after my first month. I wasn’t aware the 5$ a month is only good for the first month! I canceled immediately and requested a refund. Their customer service department is NON EXISTENT. There is no number to call and the email they give you only responds with automated messages. I never even used the service yet I still can’t get my money back. Use at your own risk.
Customer service is not helpful at all
The app has a lot of room for improvement. I’ve had it for less than 24 hours and I already am getting a “failed to login” error. Not like I have the wrong password, but the app is actually having an issue and can’t log in right now. Frustrating because you can’t access all your linked benefits and messages from specialists/etc without being logged in. Also should be known that your care doesn’t actually take place within this app. The app just gives you the link to your telehealth from a different website. It essentially contracts out your care.
Love how easy to get in touch with doctors and counselors. Saved me so much money and so convenient!
First of all, the app is so easy to use and navigate! Secondly, the company has great customer service and have been really responsive to all my questions. Lastly, the service itself is sooooo worth $29.99/month. I’ve already used both the counseling and teledoc services this month so it practically pays for itself. It’s a no-brainer for someone with a high deductible insurance like myself.