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HelpDesk Viewer
Published by:
IDrive
Description
Connect to the customer’s mobile devices or computers and resolve technical issues anywhere, anytime using HelpDesk by RemotePC.
Features
Connect to customers device from your iOS device.
Chat with customers via text during the session for better understanding of the issues.
Manage customer queries, access logs, etc., all in one place for efficient client requirement management.
Transfer files from your mobile device to remote computers and vice versa.
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Features
Connect to customers device from your iOS device.
Chat with customers via text during the session for better understanding of the issues.
Manage customer queries, access logs, etc., all in one place for efficient client requirement management.
Transfer files from your mobile device to remote computers and vice versa.
In-Apps
- 1 Technician plan at $99.99
- $129.99
- 1 Technician plan at $9.99
- $12.99
Screenshots
HelpDesk Viewer FAQ
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Is HelpDesk Viewer free?
Yes, HelpDesk Viewer is free to download, however it contains in-app purchases or subscription offerings.
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Is HelpDesk Viewer legit?
Not enough reviews to make a reliable assessment. The app needs more user feedback.
Thanks for the vote -
How much does HelpDesk Viewer cost?
HelpDesk Viewer has several in-app purchases/subscriptions, the average in-app price is $71.49.
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What is HelpDesk Viewer revenue?
To get estimated revenue of HelpDesk Viewer app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
App is not rated in Canada yet.
Ratings History
HelpDesk Viewer Reviews
Frustrating First Experience
When using the app for the first time, my use case was to schedule my first session. I couldn’t actually do so, as the time zone would not change to what I would select from the dropdown. I then tested the rest of the fields and found the interaction with the hour and minute for start time was very cumbersome. When you were scrolling for the right hour and minutes, if you were not fast enough it would auto select where it stops at. You would constantly have to retap either the hour field or the minute field to keep scrolling to what you wanted. Because of this issue, I just didn’t bother and stopped using the app for now. Since scheduling from the website on Safari is also not successful (can’t see the action button to complete scheduling from mobile), I am forced to only do it from PC/Laptop.
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
App is not ranked yet
HelpDesk Viewer Competitors
HelpDesk Viewer Installs
Last 30 days
HelpDesk Viewer Revenue
Last 30 daysHelpDesk Viewer Revenue and Downloads
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App Info
- Category
- Productivity
- Publisher
-
IDrive
- Languages
- English
- Recent release
- 1.2.0 (2 months ago )
- Released on
- Nov 9, 2022 (2 years ago )
- Also available in
- United States, Nigeria, Lithuania, Luxembourg, Colombia, Türkiye, Israel, Pakistan, Canada, Thailand, Australia, Czechia, Sri Lanka, New Zealand, Malaysia, Hungary, Chile, Japan, Indonesia, United Kingdom, Hong Kong SAR China, Nepal, Italy, Kazakhstan, Vietnam, Romania, Ireland
- Last Updated
- 2 months ago
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