HelpdeskAdvanced
Published by:
PAT Srl
Description
HelpdeskAdvanced Mobile: IT Service Management
Description:
Twenty years of growth and evolution, make HelpdeskAdvanced one of the best-known platforms for the service desk and IT Service Management in Europe
It's like having a Service Desk in your pocket; HelpdeskAdvanced Mobile provides access to requests anytime, anywhere, ensuring that you always have an overview on the progress and quality of services.
You must have HelpdeskAdvanced 10 in order to have the mobile version. Find out more at www.pat.eu/helpdeskadvanced
The HelpdeskAdvanced Mobile capabilities depend on the profile:
Features available for the internal user IT team.
- See the list of pending requests
- Filter requests based on status, date and other search parameters
- Forward, change the status and close requests assigned
- Respond to users
Features available for the end-user.
- See the list of their pending requests
- Filter requests based on status, date and other search parameters
- Open new requests from the Catalog Services with ability to upload images and documents from Photos
- Answering to provide more information to help desk
Languages: English, Italian, coming soon Spanish and French.
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Description:
Twenty years of growth and evolution, make HelpdeskAdvanced one of the best-known platforms for the service desk and IT Service Management in Europe
It's like having a Service Desk in your pocket; HelpdeskAdvanced Mobile provides access to requests anytime, anywhere, ensuring that you always have an overview on the progress and quality of services.
You must have HelpdeskAdvanced 10 in order to have the mobile version. Find out more at www.pat.eu/helpdeskadvanced
The HelpdeskAdvanced Mobile capabilities depend on the profile:
Features available for the internal user IT team.
- See the list of pending requests
- Filter requests based on status, date and other search parameters
- Forward, change the status and close requests assigned
- Respond to users
Features available for the end-user.
- See the list of their pending requests
- Filter requests based on status, date and other search parameters
- Open new requests from the Catalog Services with ability to upload images and documents from Photos
- Answering to provide more information to help desk
Languages: English, Italian, coming soon Spanish and French.
Screenshots
HelpdeskAdvanced FAQ
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Is HelpdeskAdvanced free?
Yes, HelpdeskAdvanced is completely free and it doesn't have any in-app purchases or subscriptions.
-
Is HelpdeskAdvanced legit?
Not enough reviews to make a reliable assessment. The app needs more user feedback.
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How much does HelpdeskAdvanced cost?
HelpdeskAdvanced is free.
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What is HelpdeskAdvanced revenue?
To get estimated revenue of HelpdeskAdvanced app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
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App Info
- Category
- Productivity
- Publisher
-
PAT Srl
- Languages
- English
- Recent release
- 3.0.65 (10 months ago )
- Released on
- Dec 21, 2016 (8 years ago )
- Also available in
- Italy, Romania, Kazakhstan, Lebanon, Mexico, Malaysia, Nigeria, Netherlands, Norway, New Zealand, Peru, Philippines, Poland, South Korea, Russia, Saudi Arabia, Sweden, Singapore, Slovenia, Thailand, Türkiye, Taiwan, Ukraine, United States, Vietnam, South Africa, Algeria, Australia, Azerbaijan, Belgium, Brazil, Belarus, Canada, Switzerland, Chile, China, Colombia, Czechia, Germany, Kuwait, Egypt, Spain, France, United Kingdom, Greece, Hong Kong SAR China, Hungary, Ireland, India, Japan, United Arab Emirates
- Last Updated
- 1 week ago
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