Hitch Bermuda - Reviews, Revenue and Downloads - Apple App Store

Description

Bermuda's First Mobile Taxi Booking App - Pay with your credit card.

HITCH is Bermuda's first electronic taxi booking app, which puts passengers in direct contact with drivers, 24/7, with ease. HITCH allows passengers to create an account, book taxis, split fares, and process transactions electronically, completely eliminating the need to carry cash. Now booking a taxi is as easy as pushing a button!

This application is only for customers. If you are a licensed Bermuda taxi driver and would like to sign up with HITCH, please contact us at [email protected].

This App uses GPS, continued use of which running in the background can dramatically decrease battery life.

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User Rating

1.33 out of 5

3 ratings in United Kingdom

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Ratings History

Reviews

BUGGY

2 problems After i confirm booking it says hitch is not available in my country and shows my location as somewhere near Cape Verde 🇨🇻- every time - so I need to confirm 3 or 4 times till it realizes I’m in bermuda . When I first bout it shows my location perfectly only when I hit confirm does it send me Africa 😩 When I hit confirm it asks me to pay for last ride without showing me a pay button . I hit pay via wallet and still no pay button- how do I pay ? . 3 rd time you do this it says user debt adjusted and allows you to book a new ride

One of the worst apps

Such a poor app. They overcharge me often. Once they charged me over $100 for what it should have been just $20. The help button doesn’t work and you have to send an email from their corporate site. Today I was trying to get a taxi for 45 minutes and had no luck. Then the app started showing an error message “you have insufficient balance”and doesn’t let me even request a taxi. There’s no number to call…this is one of the worst apps I’ve ever seen in my life.

Add destination

The new change to select your destination, makes it impossible because you now have to pin your destination on the map. This is not helpful if you are not sure where you are going on the map. The main usefulness of using a taxi is that the driver will know where to go, or at least if you type in the address the app will pinpoint the location on the map. I can’t use this service properly now because I can’t be sure I have the correct location because I am not sure where it is on the map… could you please either change it back to typing in where you want to go, or provide this option instead of just pinning it on the map. For example, to select the airport, trying to pin it gives me different addresses - so I have to check the internet first to get the address and then go back into the app. Not user friendly making us use more than one app to get a taxi…

Same issue as other reviewer…

When signing up it allows for international/non-Bermudian cell phone numbers, but as other reviewer commented this does not work. OTP to verify does not come through so you cannot create an account. Really frustrating!

Doesn’t work for me

I tried to input my mobile number and it says OTP sent successfully but I don’t receive it. Same for the call button. Would love to use it but I can’t. I did send an email to the support team but they haven’t replied.

Expensive

I’ve been charged $22.40 for my journey and I got a normal taxi back for the same journey and been charged $15.60. Avoid them if you can 😡

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